• Spearheaded Agile implementation in Data Engineering, fostering cross-team collaboration and driving organizational change through tailored interactive companywide training programs.• Facilitated the creation of working agreements and team documents, promoting a culture of shared knowledge and collaborative problem-solving across departments.• Led Jira audit and clean-up efforts, optimizing project management tools and establishing metrics gathering systems for improved project and performance tracking.• Championed Agile methodologies, advising leadership on best practices and cultivating a culture of continuous improvement and adaptability.• Optimized project management tools by leading Jira audit efforts, establishing scalable metrics systems for enhanced performance tracking and decision-making.

• Spearheaded unifying companywide Agile processes, merging multiple backlogs into a single, maintainable system.• Facilitated focused story creation sessions, ensuring clear understanding of product scope and technical requirements. • Used coaching and facilitation techniques to keep meetings focused and on topic.• Worked with internal trainers to create a new training format for customer education.• Worked with the team and Product Owner to gather and analyze customer requirements and feedback.• Fostered team solidarity and morale.• Streamlined government processes using ServiceNow.• Cultivated an empowering, safe team environment. Guided government offices in optimizing processes with ServiceNow, enhancing operational efficiency.• Facilitated focused story creation sessions, ensuring clear understanding of product scope. Fostered team solidarity and cultivated an empowering environment.• Developed automated reports to track key performance indicators for Project Management, enabling data-driven decision-making and process optimization.

• Mentored multiple new Scrum Masters in Scrum practices and set them up to succeed with new teams.• Collaborated with Product Managers to refine product backlog.• Escalated project and team’s concerns to management.• Coordinated with other Scrum Masters during projects and tasks between teams.• Led cross-functional distributed teams across US, Mexico, and Canada, fostering seamless collaboration and ensuring project success within federally mandated timelines.• Pioneered company-wide Agile community group, creating a platform for knowledge sharing and mutual support among Scrum practitioners.• Coached Product Managers in leveraging Scrum metrics for effective customer communication, enhancing project transparency and stakeholder satisfaction.• Tracked team performance and KPIs, identifying improvement areas and implementing strategies to boost productivity and efficiency.• Championed company culture enhancements, addressing morale issues and reducing turnover.

• Solved emergency issues in production.• Refactored badly written unit tests.• Found and fixed errors in the codebase.

Distance Education student at UMUC.

•Developed front-end of web-based log server for troubleshooting cloud streaming applications•Collaborated with team to develop application idea for intern competition•Participated in idea gathering and refinement•Helped keep meetings on topic and moving forward•Responsible for finding total development cost estimate for project

•Worked on ebook, game and educational software compatible with diverse mobile devices•Added animation to games and educational applications•Added image and sound files to enhance user experience

Made various European Artisan breads from scratch under the instruction of a Master Baker.Managed the kitchen when the Chef was away. Prepared meals for customers. Filled, packed and stored bread orders for hamburger/hotdog buns and pita bread.Ensured quality and cleanliness of kitchen.Set up and prepared production for the next day.