Senior Teller
CurrentTransaction Processing: Handling customer transactions efficiently, including deposits, withdrawals, and transfers. Often oversee complex transactions and ensure accuracy in processing.Customer Service: Providing excellent customer service by addressing inquiries, resolving issues, and promoting bank products and services. Supervision and Training: Supervising teller staff, providing guidance, and training new tellers on procedures, policies, and compliance requirements. Ensure tellers adhere to operational standards and regulations.Cash Management: Overseeing cash levels, ordering cash shipments, and maintaining accurate records of cash transactions. Held responsible for balancing cash drawers and vaults.Compliance and Security: Ensuring compliance with banking regulations, security protocols, and fraud prevention measures. Assist in audits and investigations related to operational compliance.Operational Support: Assisting with opening and closing procedures, maintaining branch cleanliness, and supporting other operational tasks as needed.Along my career journey I have had the opportunity to gain many attributes such as: leadership skills, banking experience, technical knowledge, problem solving abilities, attention to detail, communication skills, customer service, employee training, engaging in exciting work environment, etc.
