Trinity Jackson

Trinity Jackson Email and Phone Number

Strategic Communication Professional @ Marriott Hotels
bethesda, maryland, united states
Trinity Jackson's Location
Greater Orlando, United States
About Trinity Jackson

Strategic communication proficient in brand management, event operations, and hospitality. Dedication to exemplary guest/client services. Focused on improvement, motivation, and efficiency. Capable of creative problem-solving in fast-paced environments and quickly adapting to change.

Trinity Jackson's Current Company Details
Marriott Hotels

Marriott Hotels

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Strategic Communication Professional
bethesda, maryland, united states
Employees:
19655
Trinity Jackson Work Experience Details
  • Marriott Hotels
    Group Sales Coordinator
    Marriott Hotels Jul 2024 - Present
    Collaborate with internal teams, such as marketing, events, and operations, to ensure seamless execution of group bookingsProvide exceptional customer service by addressing client inquiries and concernsPrepare contracts, addendums, proposals, invoices, and other documents for clients and sales managers Maintain records, transactions, and other activities for multiple groups simultaneouslyCreate personalized and creative amenities to connect with clients
  • The Walt Disney Company
    Disney Institute Operations Support Intern
    The Walt Disney Company Jan 2024 - Apr 2024
    Orlando, Florida, United States
    Supporting the coordination and delivery of more than 18 Disney Institute professional development programs and events Partnering with Catering, Transportation, Park, and Resort Operations to execute Banquet Event OrdersEntrusted to make operational decisions as a lead production assistant and sole point of contactMonitored inventory, and delivered, set up, and struck event materials
  • The Walt Disney Company
    Guest Relations & Guest Experience Host/Trainer
    The Walt Disney Company Jul 2022 - Jan 2024
    Orlando, Florida, United States
    Ensured guest satisfaction regarding park and resort experiences, guest technology, tickets, and other products and services Maintained guest accounts and privacy while recording relevant informationFacilitated training for new Guest Relations Cast Members and new operational updates for a team of 50+ peopleModeled Inclusion by furthering DEI initiatives in the Diversity & Inclusion Committee and presenting about Black History
  • The Walt Disney Company
    Frontline Service Advisor
    The Walt Disney Company May 2022 - Jul 2022
    Orlando, Florida, United States
    Supervised a team of 20+ Front Desk Cast Members to perform exceptional service and follow policies and guidelines Managed operations by monitoring scheduling, labor tracking, and time recording through the Cast Deployment System Illustrated problem-solving skills in handling escalated, complex guest situationsCoordinated cast recognition and employee engagement to improve productivity
  • The Walt Disney Company
    Concierge Host/Trainer
    The Walt Disney Company Sep 2021 - Jul 2022
    Orlando, Florida, United States
    Handled reservation management for more than 150 check-ins daily and piloted a new reservation system for Disney resorts Organized room blocks within 2,280 rooms daily involving festival and competition groups of 100+ peopleInputted large amounts of data accurately and timely in spreadsheets and emails to lines of business as the main point of contact Recognized as Quarterly Award Winner for Confirmation of Excellence in Resort OperationsFacilitated training and operational updates for new Concierge Cast Members and a team of more than 20
  • The Walt Disney Company
    Merchandise Host
    The Walt Disney Company May 2021 - Sep 2021
    Orlando, Florida, United States
    Operated point-of-sale systems, over 100+ merchandise transactions daily, and mass-shipping orders in multiple stores Familiarized with the Merchandise Product Locator system to provide accurate merchandise stock across the Walt Disney World property
  • The Walt Disney Company
    Entertainment - Character Performer
    The Walt Disney Company Aug 2019 - Mar 2020
    Orlando, Florida, United States
    Performed as multiple Disney Characters while maintaining integrity by storytelling and engaging with guests Supported Disney Live Entertainment with exceptional time management and multitasking
  • Posh & Polished Nail Salon
    Brand Content Manager
    Posh & Polished Nail Salon Nov 2018 - Aug 2019
    New Orleans, Louisiana, United States
    Managed social media on Instagram and Twitter creating over 30 posts and tweets Created content with client photography and graphic designDesigned a website for Posh & Polished through Wix to increase digital traffic
  • Calzone & Associates, Inc.
    Public Relations Intern
    Calzone & Associates, Inc. May 2019 - Jul 2019
    Lafayette, Louisiana, United States
    Recruited 50+ businesses for the “Mange St. Martin” campaign to promote local restaurants to tourists Managed content for the “Mange St. Martin” across social media platforms including Twitter and Instagram Liaison between clients, sponsors, and Calzone & Associate for the “Mange St. Martin” campaign
  • Lafayette Convention & Visitors Commission
    Convention Services Intern
    Lafayette Convention & Visitors Commission Feb 2019 - Jul 2019
    Lafayette, Louisiana, United States
    Assisted sales and marketing communication between LCVC and clientsCreated physical credentials and gifts for hundreds of clients to maintain long-standing relationships Partnered with city officials, vendors, and hotels to assist with conventions and tours across the community

Trinity Jackson Education Details

Frequently Asked Questions about Trinity Jackson

What company does Trinity Jackson work for?

Trinity Jackson works for Marriott Hotels

What is Trinity Jackson's role at the current company?

Trinity Jackson's current role is Strategic Communication Professional.

What schools did Trinity Jackson attend?

Trinity Jackson attended Bellevue University, University Of Louisiana At Lafayette.

Who are Trinity Jackson's colleagues?

Trinity Jackson's colleagues are Leo Cheung, Princeton Capone, David Santiago Martinez, Lino Jaen Barahona, Sagar Pai, Edwin Nugraha, Austin Harris.

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