Tom Trinneer Email & Phone Number

Redmond

Lead PM for critical pending China launch for Billing and Tax systems. Addressed key pain points for Enterprise Commerce’s most heavily used customer site, reducing support call volume by over 1,000 calls per month. Owner for security, privacy, and accessibility program execution for 42 services and 30 sites supporting multi-billion dollar volume licensing business. Drove execution of year-long effort to harden security across Enterprise Commerce, leading delivery and executive communications.- Drove GDPR compliance for Enterprise Commerce systems in advance of regulatory deadlines.- Led and delivered effort to retire 32 volume licensing programs, simplifying licensing processes for customers.

Redmond

Responsible for program management of payment related services for the Microsoft ecosystem. Led cross-companyeffort to bring third party payments to Microsoft's Bot Framework, and developed demonstration bot used during product launch and global demonstrations. Partnered wth leading financial industry player to develop new enterprise payment scheme, leveraging blockchain and payment metedata. Worked with leading retailers and card issuers to increase support for HCE and SE-based Microsoft Wallet implementations.

Bellevue

Product planning for new products and services for Internet of Things, including Windows 10 for Raspberry Pi.

Global responsibility and business ownership for subsidized console offers and payment related initiatives for Xbox Live

Redmond

Global responsibility for mobile app portfolio including social networking, health and fitness, personal finance, and business apps. Personally closed > 100 joint marketing agreements bringing leading brands to Windows Phone. Also responsible for leading and managing a CRM platform deployed globally to both Microsoft and Nokia field teams to track thousands of partners and implement complex end-to-end business processes.

Responsible for overall release management and program management of complex integration features for Nokia's Ovi Share service. Employing scrum and other agile methodologies to drive multiple overlapping releases across user experience, server, and middle-tier elements of the service.- Lead scrum and triage meetings with multiple teams.- Developed strategy regarding moderated content, including business, legal, and technical implications.- Reassigned to lead a critical release that was behind schedule; aggressive hands-on leadership recovered all lost time and served to motivate the team to complete their work as planned.- Developed and executed processes to engage operations earlier in the development cycle to minimize downstream system impacts.

First non-developer employee for 8 person startup. Personally established and developed product management, marketing, customer support, and legal functions. Bootstrapped key go-to-market capabilities including product strategy, pricing, messaging, and collateral. Created business model used to secure financing. Managed HR and business development during first year. Facilitated strategic planning with board and other executives. Extensive sales support and customer interaction, including authoring numerous proposals and RFP responses including UI comps and integration proposals.- Designed and implemented product line strategy that maximized sales and pricing flexibility.- Negotiated multi-million dollar contract and multiple trial agreements. - Primary corporate spokesperson. Launched company in North America and Western Europe resulting in lead generation and coverage in Wall Street Journal, and winning Nokia’s Developer of the Year award.

Recruited to lead product transition from web to telecom market following brutal restructuring recapitalization. Success in this market resulted in the sale of Qpass to Amdocs for $400m+. Responsible for product management and marketing. Directed transition from an ASP-oriented product to licensed software business model. Restructured product planning process and implemented high-velocity release process for 3 major North American carriers.- Responsible for leading technical due diligence with investors and acquisition targets.- Rebuilt messaging strategy to align with telecoms market. Launched new messaging and positioning in North America and Western Europe, generating significant industry and general media coverage. Lead generation resulted in closing major new customer.- Established strategic partnership program, negotiating all agreements.

Directed the development of all data products, services, and applications, targeting enterprise and consumer segments. Direct responsibility for budgets up to $14 million, and project budgets up to $50 million. Executive spokesperson for data products and strategy. Developed presentations for CEO use at financial conferences.- Conceived of mobile commerce opportunity, drove vendor selection and implementation. Established a leadership position for AT&T Wireless well in advance of the $7 billion ringtone market.- Selected by CEO as 1 of 7 executives to negotiate and close $10 billion NTT DoCoMo investment.- Part of 15 person steering team that recommended a $5 billion network upgrade and transition to GSM.- Personally negotiated multiple license, support, and service agreements ranging from $500k to $6+ million.

Managed vendors and requirements to deliver systems for network fabric, switching, management, messaging, content, and application platforms for all networks. Direct responsibility for budgets up to $9 million, and project budgets up to $40 million.- Developed and deployed the world’s first commercial email messaging gateway, wireless portal, Internet gateway, and Internet browser phone.- Directed development of a major new platform in support of the retail launch of PocketNet service. Effort was completed six weeks early, resulting in a 20% improvement in time to market.

Senior Executive Program, General Management

Bachelor Of Science (Bs), Computer Science