Tríona Mcgrath Email & Phone Number

PMI certified Program Manager (PgMP) and Project Manager (PMP) with over 15 years’ experience managing strategic people and technology transformation programs. I'm known for leading global program teams and engaging with stakeholders at all levels through large scale organisational change. Programs such as EU compliance programs, delivering a best in class customer service experience, airport operations improvements for passengers and airlines and managing global software product portfolios and releases. I am qualified in both agile and waterfall methodologies and all aspects of the SDLC.I have certified in numerous disciplines to enhance my leadership and project management skills. These include, PMP, PgMP, Prosci Change Management, Lean 6 Sigma, Agile and a Diploma in Strategic Management and Leadership.SKILLS Leadership, strategic thinking, change management, communication, influencing, customer experience, risk management and problem solving, Agile and Waterfall methodologies, SDLC, project management and collaboration software (MS Office & Project, Workfront, Confluence, JIRA, Slack) MS Visio, Workforce Management (NICE), Salesforce, Gainsight, Workday, Oracle, ecommerce and customer support systems.

Listed skills include Internationalization, Agile Methodologies, Localization, Software Project Management, and 17 others.