- Tableau and SQL development for reporting manufacturing data from Digital Factory.- SQL optimisation.- Power BI and Tableau Admin – application support – access requests, deployments, troubleshooting and providing end user support.- Agile reporting and managing tasks through Azure Dev Ops.- Power BI Development.- Data modelling.- Lead and develop the Power Automate flows.- Scheduling tasks on Data Pipelines (Power BI service).

- Leverage data insights for business users.- Liaise with management to define key business reporting requirements.- Provide BI support for the end-users. - Responding to all incidents recorded in the HEAT management software system.- Analysis and design of business intelligence reports using Cognos Analytics.- Supported the bank’s reporting needs throughout various departments within Europe and North America – departments include HR, Finance, KYC, ABCD, Sanctions, Compliance, etc. - Communicated with various business stakeholders to identify key business requirements to translate this into visualisations within a timeframe for effective decision-making and to do their job more time efficiently.- Data modelling using IBM Cognos Framework Manager.- Peer code review Cognos-related objects and database objects.- Database and Cognos Analytics deployments using Urbancode.- Database script version control using Perforce.- Database and Cognos Analytics production support.- Identified issues in the database scripts and updated scripts accordingly to improve the run time. - Updated database scripts for BI reporting to correspond with updates from Oracle.- Organised and presented Cognos Analytics group training sessions for the bank’s end users.- Provided training and mentoring and created documentation for new BI team members and interns.- Completed various professional training modules in Power BI and Tableau.

- Five years bar-tending experience in a full-service restaurant- Team player- Ability to work positively in a fast-paced environment- Guest relations and customer contact- Excellent verbal communication and personal skills- Ability to work quickly in a confined area

- Customer acquisition, retention and churn analysis - Solved site value and customer value problems for the company to make better decisions through data analysis- Presented findings to company executives using Microsoft PowerPoint - Developed my analytical skills using Microsoft Excel and SQL Server Management Studio- Assisted a BI team colleague on business intelligence tasks and troubleshooting database administration

- Multi-tasking- Can handle change - according to guest needs- Pay great attention to detail and take pride in my work- Work well on my own and with others