Tripp Donnelly's Location
Greater St. Louis, United States, United States
Tripp Donnelly's Contact Details
Tripp Donnelly work email
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Tripp Donnelly personal email
n/a
Tripp Donnelly phone numbers
About Tripp Donnelly
Technology and people leader specializing in public/private cloud, automation, automated deployment, monitoring, DevOps, service providers, managed hosting, IT outsourcing, software development, reporting, SQL, and customer service.
Tripp Donnelly Work Experience Details
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Director Of ItEdge Manufacturing Mar 2023 - PresentPevely, Mo, Us -
PrincipleVacso Mar 2008 - Present -
Senior Manager - Infrastructure AutomationEnsono Aug 2022 - Mar 2023Downers Grove, Illinois, Us -
Director Of It - Service ApplicationsIntervision Systems May 2018 - Jul 2022Chesterfield, Mo, UsResponsible for the overall planning, organizing, and execution of applications used to deliver customer services across the organization. This includes leading teams of systems engineers and software developers delivering applications including: Service Management, Change Management, Infrastructure & Application Monitoring, Ticketing and CMDB, via off the shelf and custom software solutions. Led deployment of ServiceNow from RFP, vendor selection, implementation and deployment. Deployed on time and on budget while improving the customer experience.Led development of custom Professional Service Project Management, Time Tracking and Billing solution in ServiceNow.Led customer contract clean up during ServiceNow Migration. Hired team of Interns, audited customer contracts, mapped them in the new system. Identified $350,000 per year in contract discrepancies.Led the IT integration of 7 company acquisitions across the country.Led conversion from Qlik to PowerBi reporting resulting in report turnaround time from months to days and enabled customer self service with PowerBi embedded into the customer portal.Led conversion of Java software development team from onshore to offshore software development to reduce cost by over 50%.Led R&D and deployment of new tools including Rancher, Kubernetes, Elasticsearch, Logstash and more.Led deployment of Okta for white labeled customer single sign on between various systems including ServiceNow customer portal, vCloud Director, CommVault, Icinga, FortiSIEM. Enabled federated single sign on with customer’s identity providers. -
Director, ItIntervision Systems Aug 2017 - May 2018Chesterfield, Mo, UsDirector of Internal IT, Monitoring and Ticketing systems.
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Senior Manager - Operations CenterCenturylink Business For Enterprise Jan 2010 - Jul 2017Monroe, La, UsLeader of various teams including: Automation software development, Monitoring, Unix, Windows and Network in the US and globally with team sizes ranging from 6-100 people.Led the successful migration to a follow the sun model, rotating between the US, UK and Singapore to reduce costs and increase process consistency.Led the roll out of an automation solution that resulted in greater than 50%automatic incident resolution rates. Led teams that support thousands of customers and tens of thousands of fully managed servers in 50+ data centers with single customers consisting of 1000+ servers and individual customers with monthly recurring revenue of over one million dollars.Developed a new model for selling dedicated engineering staff to customers that increased revenue while improving customer satisfaction.Led the implementation of an automated deployment system using Jenkins, Ansible, Docker, Kubernetes, and Helm to create a fully automated zero downtime deployment solution. -
Database AdministratorCenturylink Business For Enterprise Feb 2009 - Jan 2010Monroe, La, UsDBA and Application support
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Senior Systems EngineerComputer Sciences Corporation Apr 2008 - Feb 2009Global, UsTechnical Lead for several enterprise customers representing hundreds of servers. Supporting a large VMWare farm with 10 hosts and over a hundred guests. Final escalation point for other engineers supporting customers on the front lines. -
Network EngineerNetwork 1 Communications Dec 2007 - Apr 2008Part of small team developing new metro wireless network delivering to residential and business customers. Deployed wireless access points, routers, and VoIP solutions.
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Systems EngineerHealthcare Strategic Initiatives Sep 2007 - Dec 2007UsSystems Engineer supporting medical billing ASPDeveloped custom customer portal in Perl for ticket creation and update. Administered Windows Systems (Active Directory, File servers, etc) and Microsoft SQL 2000 and 2005 Database servers.Developed custom management scripts in Perl to automate Bacula backup systems -
Lead TechnicianRackspace Managed Hosting Mar 2005 - Sep 2007San Antonio, Texas, UsPrimary technical contact for a small number of enterprise level customers. Responsible for ensuring technical needs are meet, as well as providing consultative advise. -
Systems EngineerCenturylink Business For Enterprise Apr 2003 - Mar 2005Monroe, La, UsSystems Engineer in the Engineering Department. Responsible for 4th level escalations from support as well as rolling out new products and services to support.
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Systems IntegratorBg Communications Aug 2001 - Sep 2002Montreal, Quebec, CaDeveloped and maintained custom VoIP billing package, written in Perl, as well as IT infrastructure. -
Systems EngineerAbiliti Solutions Dec 1998 - Sep 2001Responsible for network and server engineering, administration and support providing a hosted application (ASP)
Tripp Donnelly Skills
Vmware
Cloud Computing
Linux
Security
Perl
Data Center
Dns
Microsoft Sql Server
Virtualization
Troubleshooting
Networking
Enterprise Software
Disaster Recovery
Infrastructure
Databases
System Administration
Windows Server
High Availability
Sql
Cisco Technologies
Servers
Red Hat Linux
Solaris
Routers
Vmware Esx
Firewalls
Domain Name System
Cluster
Voip
Network Engineering
Server Architecture
San
Load Balancing
Software Documentation
Network Security
Storage
Scripting
Rhel
Unix
Storage Area Networks
Itil
Docker
Kubernetes
Helm
Ansible
Tripp Donnelly Education Details
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University Of Missouri-Saint Louis
Frequently Asked Questions about Tripp Donnelly
What company does Tripp Donnelly work for?
Tripp Donnelly works for Edge Manufacturing
What is Tripp Donnelly's role at the current company?
Tripp Donnelly's current role is Technology Leadership.
What is Tripp Donnelly's email address?
Tripp Donnelly's email address is td****@****ion.com
What is Tripp Donnelly's direct phone number?
Tripp Donnelly's direct phone number is (314) 392*****
What schools did Tripp Donnelly attend?
Tripp Donnelly attended University Of Missouri-Saint Louis.
What are some of Tripp Donnelly's interests?
Tripp Donnelly has interest in Technology, Business.
What skills is Tripp Donnelly known for?
Tripp Donnelly has skills like Vmware, Cloud Computing, Linux, Security, Perl, Data Center, Dns, Microsoft Sql Server, Virtualization, Troubleshooting, Networking, Enterprise Software.
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