Tripp Kerr Email & Phone Number

San Diego, California, United States

Greater San Diego Area

Zenacity Group is a high-impact leadership team focused on improving the support functions of the businesses we work with. We have assembled some of the world's best tools, techniques and technologies and have combined it with decades of executive-level leadership and expertise to create truly transformative solutions.Our team of highly skilled experts are adept at quickly determining root-cause and putting solutions in place to improve operational performance. Our practice areas include: * Call Center Strategy and Design * Remote Work Teams / Home-Based Support * Customer Experience Engineering * Outsourcing Preparation and Implementation * Leadership / Team Development * Talent Management * Operational Optimization * Measurement / Accountability SystemsWe make it easy to be amazing. To our customers, the result is a better customer experience, increased business performance and reduced costs.

Greater San Diego Area

80024Support.com provides strategic outsourcing services specifically focused on supporting technical products and services. 80024Support is a mission-focused, culture-driven organization built around four discreet corporate bottom lines.In my role, I am responsible for all elements of service delivery to our customers. I have built the organization to be high-impact and highly efficient. I lead world-changing teams that have impacted hundreds of organizations across the country and the globe.Through my leadership we have evolved to become a strong and highly successful player in the IT services space. We have created a unique value proposition and brand built around a customer-centric approach to service.Under my leadership we operate over 30 unique service desks for companies as large as the Fortune200 to as small as innovative startups.

San Diego, Ca

The California Technology Council (CTC) is the voice of technology across all industry sectors in the state of California. CTC advances an innovation agenda developed to preserve and further California’s primacy in all forms of technology, application, systems and infrastructure. We serve a diverse membership community through advocacy, participation in the policymaking process, business development and a broad range of member services. Join us and add your voice.

San Diego, Ca And Mexico

Telisimo International is an innovative Near-shore Outsourcing Operation. With operations in San Diego and in Baja California, Telisimo has a unique value proposition. Our customers are able to take advantage of a highly advantageous economic model while minimizing the risks (and poor quality) of outsourcing offshore.As the Chief Operating Officer, I am responsible for all services delivered by Telisimo to our customers. I have built a culture of transparency and ownership that is a welcome relief from prevailing national business cultures.As a result of my leadership, our teams are highly engaged, highly aligned and deliver on quality that far exceeds typical outsourcing standards.As a key member of the leadership team I led the acquisition of a smaller offshore support center and managed the rapid expansion of the operation, growing from 20 to over 400 employees in just two years.Throughout this process, I drove steady improvements to service delivery, customer satisfaction and improved revenue and profitability.

Bachelor'S Degree In Business Administration -- Marketing And Finance, Marketing And Finance

Bba, Marketing And Finance