Tripp Sessions Email & Phone Number

Alpharetta, Georgia, US

We are tech consultants and hospitality experts with a firm belief: the future doesn't just happen --- it’s ours to reimagine and invent. We believe it because we’ve done it. In our previous in-house roles we implemented what is now modern technology. Now, at Fathom, we build the future for our clients. With an average tenure of 14 years of experience, you.

Dallas, Texas, US

Recruited to lead the turnaround of the Information Technology team at Fridays, reporting jointly to the President and CFO, promoted in June of 2015 to build a digital/eCommerce practice in addition to the CIO responsibilities. Key Achievements:  Architected an org structure to support a 90%/10% franchised business model and executed a plan to reduce.

• Recruited to lead the turnaround of the information technology and ecommerce operations teams at Benchmark Brands, reported to the CEO and served as a member of the senior executive team. Responsible for all aspects of.
• Developed an organizational model and staffing plan to rebuild the team, including consolidating functions from across the organization
• Recruited and hired 43 employees and contractors within one year reducing turnover to under 10% annually
• Led the effort to identify and remediate information security gaps and become PCI compliant
• Designed and developed an appropriate project management methodology including scrum and waterfall components, resulting in timely project delivery
• Overhauled the www.footsmart.com taxonomy and implemented the Endeca site search and navigation tool

• Recruited to Arby’s to lead restaurant technology efforts of the Arby’s brand. Promoted to Vice President upon completion of the merger to lead the restaurant technology team for 2400+ retail outlets managing a $6.5.
• Rationalized and consolidated all restaurant technical operations for both the Wendy’s and Arby’s brands, selecting and building a new team for the organization
• Restructured Help Desk operations, improving first call resolution by 20 percentage points, and improving overall satisfaction in both brands
• Achieved Level 1 PCI compliance for both brands and led development of a plan to combine the annual PCI compliance efforts
• Selected and initiated deployment of new Point of Sale and inventory/labor management solution that improved gross profit margins by $9 million annually for the Arby’s brand with enhanced controls and operational.
• Successfully led the technology project to divest the Arby’s Brand, meeting all key milestones and dates within 150 days of the sale

Atlanta, Georgia, US

• Recruited to Zaxby’s as the first employee in IT while attending university in 1999. Growing with the company, held responsibility for the development and leadership of technology plans in alignment with the strategic.
• Developed the technical systems and infrastructure to enable sales increases of $500M+, and increase the number of restaurant units from 23 to 388+
• Sponsored and completed 350 store rollout of drive thru timers in 90 days, on time, and under budget with full functionality. Initiative added incremental sales of $93,600 annually per store
• Worked as a member of the Sr. Management team to craft and implement the company’s first strategic plan, ultimately increasing unit transactions by 100 per day.
• Spearheaded design and installation of technology infrastructure, and construction of facilities for 16-building corporate campus including implementation of fiber data ring and redundant data center
• Conceptualized introduction of gift-card program which resulted in annual sales exceeding $2.5 million

Mba

Bba, Management