Tripti Agrawal Email & Phone Number

United States

Bengaluru, Karnataka, India

• Led program targeting mass accounts through optimized treatments and strategic interventions to expand growth and ticket size. • Defined customer lifecycle stages to drive awareness, customer engagement and retention. • Redesigned and automated internal process, resulting in 55% increase in customers quarterly in India, Turkey and UAE, thereby expanding to Bangladesh. • Piloted email marketing campaigns retaining 90% of the dormant customers every month. • Collaborated with stakeholders for planning email marketing campaigns, and upselling/cross-selling, leading to 5% QoQ improvement in product penetration and 2% revenue growth.

 Led Kapiva's entry into the personal care industry by leading the design of end-to-end program from manufacture to launch, creating the enormous market opportunity of $500K ARR for Kapiva. Strategized and constructed Kapiva Products' export pipeline outside of India, paving the way for a planned launch in several nations. Conceptualized and executed the initiative to eliminate the underperforming SKUs, which resulted in the removal of 40% of the portfolio, saving 72% of the money associated with waste damage. Conceived and planned the product-related portion of the data warehouse, which led to a dashboard for all teams (CX, Product, Health Team, etc.) to give visibility into all product life cycle elements (COGS, ingredients, efficacy, etc.)

 Successfully lead the first-ever arts degrees’ program at upGrad by publishing2 cohorts of 80 students each in 7 months Lead a team of 10+ people, ensuring the timely delivery 20+ hours of video content on a monthly basis Quality controlled the content by maintaining 4.5 rating for the 120+ hours of video content Strategically set up the external stakeholders’ process, resulting in saving the budget by 10% for the arts courses

Mumbai Area, India

 Recommended various remittance schemes for the Sales team and Clients for the Mega Home Utsav Event, resulting in an increase of YOY revenue by 8% Created automated business metric from the internal CRM using Advanced Excel, increasing the month-end and KPI reporting efficiency by 200% Supervised 10+ member operations team by educating them on program wide policies and streamlined the processes operationally, decreasing sales team re-escalation by 75%

Mumbai Area, India

• Using MySQL, created multiple dashboards to analyze customer behavior• Establish the start of an activity kit to attract a new customer base. Integrated with third-party and internal business units, generated over Rs 1 lac in two months through this new business unit• Implemented a complete freelance process and reduced content errors by 10% on all courses

Guwāhāti Area, India

Managed Portfolio of 5 different companies on 5 different assets over a period of 12 months using MATLAB code and its analysis through the Efficient Frontier thus formed.

New Delhi Area, India

Estimated the error of order two in Second Order ODE with Uniform Mesh & Non-UniformMesh spacing by Classical MethodEstimated the error of order four in Second Order ODE with Uniform Mesh & Non-UniformMesh spacing by the Numerov method.

Bengaluru Area, India

Designed a basic mathematical model describing the solar insolation on the surface of the earth by using Mathematical Modelling and MATLAB. Established the seasonal variation of the net radiative flux in terms of seasonal variation of solar insolation, earth temperature and greenhouse.

Master'S Degree, Mathematics

Bachelor Of Science, Mathematics, 85%

Senior Secondary, Science, 91%

Secondary, Mathematics And Computer Science, 88%