• Servicing of NRI customers, SME and GMM • Responsible for Transaction Monitory Unit wherein we keep a close check on the customer account if there are too many cash transactions.• Responsible for offering Bank Guarantees & LC to the SME clients.• Day to day trade activities of the clients• Responsible for selling Mortgage

• Reporting of cash reports and sending fortnightly and monthly MIS to regional office.• Responsible for the maintenance of high risk areas like inventory of DD/ Pay Orders, savings and current a/c kits, FDR, cancelled inventory, BDR file, gold coin invoices, and Forex file and mandates.• Reporting for revenue expenditure reports, fame report and all other financial reports.• Daily track of activities done at branch level.• Responsible for smooth operations of Branch Banking on a daily basis.

• Online support for the users on the mainframe system – Portfolio Management System.• Research and analysis of the variances from the Sub-System in Bank Reconciliation and General Ledger Reconciliation.• Handling queries through case management system and workflow forms.• Error Corrections.• Preparation of Dashboards.

I was working for a project called 401(k) Retirement plan. This is a transaction-processing role, wherein we work on a savings plan, which is funded by employee contributions. We process these contributions and match them with the data provided and then process the same.Job responsibility includes handling of various processes like Contribution, Distribution and Loan Processing.Achievements: • Trained 4 Executives to expand the team. • Reduced processing time in Job Queue