Excellent leadership qualities, communication skills, team building ability, strategic planning & problem handling capabilities .Managing large teams and ensuring the efficiency of work & employee satisfaction. Also facilitating for team scale-up, team dynamics & to enable the business unit to efficiently operate and grow.Providing inputs, identifying growth and business development opportunities and gaps in existing lines of the business and then formulating plans for implementation.Exploring opportunities for technology and business partnerships for complementing the various growth plans.Identifying and evaluating potential business process improvements as part of overall strategy with a view to enhancing productivity and profitability.Ensuring alignment of strategy with our customer experience goals.Interacting as a key stakeholder in the company periodically for any policy interventions as needed.Work creatively and analytically in a problem-solving environment demonstrating team work and excellence .