"Shaping Careers, Driving Success | Assistant Manager - US Talent Solutions"I lead a team of enthusiastic sales recruiters in the US staffing industry, dedicated to connecting talented candidates with the best job opportunities. My role involves supporting our recruiters, building strong relationships with prime vendors, and helping candidates find roles that truly fit.I work closely with department leaders to understand role requirements and team culture, ensuring our hiring process meets everyone’s needs. I also partner with HR and onboarding teams to create a smooth transition for new hires.From managing interview processes to collaborating with senior management on final decisions, I strive to make hiring efficient and candidate-focused. I actively build a network of top sales talent, using job boards, social media, and referrals to stay ahead in a competitive market.My goal is to implement effective talent acquisition strategies that support our growth, ensuring we attract and retain the best talent in the US staffing industry."Customer-Centric Leader | 11+ Years in Building High-Performance Teams and Streamlining Processes"With over 11 years of experience in customer service, I consistently delivered excellence by managing client deliverables and optimizing team performance. I specialized in driving overall performance, coaching, and supporting team leads to achieve both individual and collective goals.I worked closely with cross-functional teams, including Quality Assurance/WFM/ MIS to lead process improvements that enhanced service delivery. My responsibilities included managing escalations, addressing client concerns, and ensuring that all deliverables met or exceeded expectations. With a strong focus on people management, I was dedicated to resolving workplace challenges and fostering a collaborative, high-performing team environment.