Risk Management & Compliance Senior Analyst
Walnut Creek, Ca
• Performed risk assessment: gather baseline; inventory processes; rank risk; align with leadership. Risk components include: Financial, Legal & Regulatory, Reputation, and Operational Complexity.• Continually sought out incremental special projects that saved the Company money.• Identified $350K in annual revenue leakage through analyzing exception data. Determined root cause & loss, coordinated cross-functional team project plan, and inspected post mortem to ensure leak stopped.• Partnered with Loss Prevention, Corporate Security and Human Resources on internal employee investigations by providing accurate facts and details needed to take corrective action.• Provided expert operational advice related to 100+ system enhancements and product launches, to improve internal controls and reduce financial loss from fraudulent activity. Additionally, performed User Acceptance Testing (UAT) to ensure system changes functioned as intended.• Demonstrated strong communication skills, and ability to work independently, by authoring concise executive level PowerPoint presentations. • Streamlined credit process for Finance leaders which increased productivity by 30%. Scrubbed large sets of data; presented proposed new process; wrote process documents, quick reference guides, & executive summary; developed baseline & future reporting to monitor on go-forward basis; trained operation leaders via conference calls & webinars. • Implemented policy and procedure for auditing purchasing card transactions, increasing adherence to policy guidelines by 15%. Utilized the PeopleSoft Financials for receipt and supervisor verification.• Conducted audits of sales channels, including: Company Retail Store, Indirect Agents, Customer Care, Business to Business, Business Customer Care and Business Finance Operations. Included: physical inspection and data analysis; document findings; recommend action plan for improvements; follow-up and re-evaluate.
