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Experienced Executive Director with a demonstrated history of working in the transportation industry. Skilled in Technical Writing, Transportation Planning, Performance Management, Strategy, and Analytical Skills. Strong business development professional with a Doctor of Philosophy (Ph.D.) focused in Transportation Technology and Policy from University of California, Davis.
The Eastern Transportation Coalition
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Executive DirectorThe Eastern Transportation Coalition Mar 2016 - PresentPatricia (Trish) Hendren is the Executive Director of The Eastern Transportation Coalition, a partnership of over 100 state transportation agencies, toll authorities, and public safety organizations from Maine to Florida who keep people and goods moving throughout one of the world’s busiest transportation corridors. For over twenty-five years, the Coalition has served as a national model for accelerating improvements through the leveraging of individual agency efforts to ultimately benefit the safety, efficiency and productivity of the multimodal transportation system along the east coast. Under Trish’s leadership, the Coalition has embarked on and enhanced initiatives related to transportation system funding alternatives, connected and automated vehicles, freight data and supply chain performance, truck parking, toll violation enforcement reciprocity, coordinated incident management, traveler information services, innovative data sources for operations, planning and performance management and multimodal capacity building initiatives.
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PrincipalConsulting Firm Nov 2014 - Feb 2016Launched the first satellite office for a transportation strategic management firm based in Massachusetts. Key work included a multi-task project for Federal Highway Administration (FHWA) designed to provide Transportation Performance Management (TPM) implementation assistance to State DOTs, MPOs and transit agencies. Deliverables included a Capability Maturity Model, TPM Implementation Guidebook and a TPM readiness assessment. In addition, assisted the Northeast Corridor Infrastructure and Operations Advisory Commission (NECC) staff in identifying and executing feasible adjustments to NECC’s capital planning activities to strengthen the linkage between the corridor’s capital needs and the performance benefits of those investments.
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Director, Office Of PerformanceWmata Oct 2009 - Oct 2014Successfully established the first stand-alone Office of Performance to bring a performance-based management approach to the agency, increase WMATA’s accountability and transparency, and respond to the national focus on performance measures. Office serves as an internal consulting team working across the agency to develop tools that turn data into information, tackle areas facing performance challenges and effectively communicate results. Developed office mission (Inform, Promote, Unify), outlined office business approach and hired four senior analysts. Utilized performance management expertise, facilitation skills, strategic thinking, and strong analytical abilities to overcome internal resistance to performance data. Conceptualized, designed and directed underlying analysis for a range of performance products customized to target three main audiences: Board of Directors/Public, General Manager and internal Departments. Products include:* Vital Sign: monthly report that pushed WMATA’s performance tracking past tables and charts to focus on data analysis* Business plans that link day-to-day work to agency goals* Target setting workshop to define success for the agency* Annual performance report that documented the agency’s progress and challenges in reaching its strategic goals -
Manager, Capital And Strategic PlanningWmata Jun 2008 - Sep 2009Washington D.C. Metro AreaAs part of the Office of Long-Range Planning, developed and tracked WMATA’s capital needs inventory, Transportation Improvement Plans and Constrained Long Range Transportation Plans. Established a new strategic decision framework to guide the prioritization of agency capital needs through an extensive internal and external effort. Successfully implemented the strategic decision framework to develop WMATA’s American Recovery and Reinvestment Act program, prioritized WMATA’s $11.4 billion FY 2011 – 2020 capital needs and established the foundation for future capital funding. Recruited and managed staff.
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Senior Associate/AssociateCambridge Systematics, Inc. Aug 2003 - May 2008Obtained, provided oversight and conducted work on a wide range of projects. Co-managed the 20-person transportation planning and policy practice, providing oversight of staff utilization, performance reviews and career development. Projects included: Maryland Annual Attainment Report (2004 - 2008), Maryland Performance Assessment and Collection Tool (M-PACT), 2009 Maryland Transportation Plan and Virginia DOT 2006 Performance Report, and NCHRP Peer Exchanges (topics: nontraditional performance measures; travel time reliability; state funding; disaster response issues in transportation planning; externally funded resource positions and public-private partnerships). -
Researcher, Department Of Civil & Environmental EngineeringUc Davis Sep 1997 - Mar 2003Principal researcher for the National Science Foundation project that analyzed the relationship between state transportation investment patterns and statewide transportation performance. Tasks included: collecting and analyzing twenty years of budgetary, operational and transportation system performance data from fifty states; summarizing current funding allocation practices; developing multimodal statewide performance measures; assessing historical trends in the data; conducting a cluster analysis on state characteristics to identify peer states; and using a multivariate regression to estimate the relationship between state DOT resource allocation patterns and transportation performance measures under various scenarios.
Trish Hendren Skills
Trish Hendren Education Details
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English -
Transportation Technology And Policy
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Agricultural And Resource Economics
Frequently Asked Questions about Trish Hendren
What company does Trish Hendren work for?
Trish Hendren works for The Eastern Transportation Coalition
What is Trish Hendren's role at the current company?
Trish Hendren's current role is Executive Director at The Eastern Transportation Coalition.
What is Trish Hendren's email address?
Trish Hendren's email address is th****@****ata.com
What is Trish Hendren's direct phone number?
Trish Hendren's direct phone number is +120244*****
What schools did Trish Hendren attend?
Trish Hendren attended Duke University, University Of California, Davis, University Of California, Davis.
What skills is Trish Hendren known for?
Trish Hendren has skills like Performance Management, Transportation Planning, Data Analysis, Workshop Facilitation, Strategic Thinking, Technical Writing, Strategy, Policy, Analysis, Project Management.
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