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Hands-on technical infrastructure manager with proven record in leadership with over 10+years of design, analysis and support of many software and hardware applications, telecommunications system/applications, Call Centers, Electric Health Record Platforms: Cerner, Epic, Allscripts,and Meditech. Numerous professional training seminars/workshops complement experience, drive, and abilities. Wide-array of experience in developing market strategies to successfully bring product to market. Good relationship with outside vendors. Specialties:Management IT, Unified Communications, Cisco Call Manager, User Acceptance Testing Development, Electronic Health Records Platform: Cerner, Epic, Allscripts, and MeditechInformation/Technology Systems:Epic CernerMeditech AllscriptsNextGenMcKessonMS Office SuiteSalesForcepar8oOnBase
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Program ManagerDignity Health Jun 2017 - Aug 2020 -
It Program Manager/Senior It Project ManagerDignity Health Jun 2017 - Aug 2020Phoenix, Arizona, United StatesEnterprise Population Health • Work directly with business to drive the program from initiation through delivery.• Engage with executive leadership to communicate project objectives, strategy, tactics, and ongoing process.• Manage visual dashboards for executive leadership.• Lead and participate in new business development activities, proposal reviews, proposal writing, and start-up activities. • Organize teams across multiple departments and vendors to ensure service delivery objectives and requirements were successfully maintained.• Ensure all reports and deliverables are prepared and provided on time to meet requirements, and priorities.• Create business cases and Total Cost of Ownership (TCO) models for new California Markets.Unified Telephone Replacement ProgramDirected Unified Communications projects for Cisco & Avaya Collaboration Solutions. • Manage the implementation for the AZ Region (St. Joseph Hospital Medical Center, Chandler Regional Medical Center, St. Joseph Westgate Medical Center, and Mercy Gilbert Medical Center, and 25 clinic locations) with over 20,000 phones and decommission old legacy systems.• Develop and maintain, project requirements, plans, timelines, issues, risks and challenges.• Manage large programs and complex projects involving multiple parties/organizations with conflicting agendas and business priorities.• Provide daily support for managing delivery of project tasks, and resources.Cybersecurity• Lead project teams and IT Applications Owners to determine if the 400 current applications (e.g. JAVA, Chrome, Adobe, .Net) are version compliant and if there any middleware vulnerabilities - all 400 applications were compliant within a six-month period. -
Senior It Project ManagerHonorhealth Nov 2014 - May 2017Enterprise Project Management Office• Manage IT and business projects in a large PMO at an enterprise level throughout the full project lifecycle. Conduct infrastructure business requirements session to develop new system environment and decommission outdated apps and servers. Project cost saving of $800,000.• Lead project teams for the upgrade and cutover of third-party application (OnBase) to support the Epic Enterprise Collaboration.• Serve as IT Command Center Team Lead for Epic go live.• Manage the outsourcing process of the Medical Transcriptions with vendor and human resources. • Direct cross-functional teams throughout all phases of the implementation of Consult Accelerator (ED Scheduling tool with OnePass) for 5 hospitals with a budget of $250,000. • Experience in driving high-profile telemedicine projects, planning, resource allocation, delivery, requirements gathering, communications, and reporting functions.• Develop technology strategy for current and future workflow sessions with infrastructure teams. • Plan, source, and implement vital projects and present project progress/results to stakeholders and management groups. • Staff management, training, and IT program development.• Implement the McKesson Analytics Suite of Tools (Explorer, IDEA, and Performance Manager) with a budget over $800,000.• Managed working session for migrating Legacy data onto a new environment. • Lead diverse teams to implement Tableau software (interactive data visualization and dashboard tool). Direct Tableau’s third-party vendor Slalom to secure the Tableau Postgres database to make it HIPAA compliant. Manage working sessions with network and security teams to complete all security documentation (L1 Vendor Security Profile Questionnaire and L2 Architecture Risk Report). -
It Project ManagerDignity Health Dec 2008 - Nov 2014Medical Group and Medical FoundationLed multiple projects concurrently, overseeing project teams of infrastructure teams and application support analysts throughout the full project lifecycle of clinical projects. Enforce and adhere to Dignity Health project management methodologies for PMO governance and best practices for lean project management.• Managed the implementation of Ambulatory projects (Ingenious Med, Dragon), overseeing resource allocations, timelines and deliverables. • Defined areas of responsibility and influenced project sponsors regarding work prioritization and financial resource requirements.• Worked autonomously and cross-functionally in establishing program management methodology, managing business sponsor relationships, and navigating the political landscape of the enterprise.• Directed and consulted with project team members and leadership in the preparation of project documentation, deliverables, milestones, resources, schedules, and budgets.EMR Implementation Teams• Managed day-to-day execution of EMR implementation projects (Cerner and Meditech).• Served as an IT Command Center Team Lead for Cerner and Meditech go-lives.• Provided coaching and mentoring of team members on conflict resolution and best practices.• Served as the IT liaison between administration, informatics, and physicians for all application integration initiatives and system enhancements.• Held additional roles and responsibilities that included EMR Trainer.• Trained physicians, physician extenders, and physician office staff on software and IT processes used throughout the Arizona and California Regions. -
It Project ManagerDell Jul 2006 - Dec 2008Facility, Regional, and Enterprise Project Manager responsible for managing mid to high level projects for Catholic Healthcare West. (i.e., managed project budgets from $21K to $1.5M). Projects included areas of clinical applications, infrastructure, telecom, and HIPPAA security initiatives. -
Managing PrincipalRockin T Designs Jan 2001 - Aug 2008Developed marketing plan and designed line of unique products (i.e., metal candle sticks) to in-state specialty retailers.
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Assistant Vice President/Product DevelopmentBank Of America Jan 1994 - Jan 2001Engineered new product business cases from research through successful execution and full market commercialization. Planned and coordinated complex product development projects and led cross-functional teams through product development life cycle (i.e., project development planning, strategy, business development, testing, execution, forecasting, budgeting, scheduling, etc.). Developed pricing strategies and marketing collateral.
Trish Ward Skills
Trish Ward Education Details
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University Of California Fresno State3.9
Frequently Asked Questions about Trish Ward
What is Trish Ward's role at the current company?
Trish Ward's current role is IT Senior Project Manager.
What is Trish Ward's email address?
Trish Ward's email address is tr****@****lth.com
What is Trish Ward's direct phone number?
Trish Ward's direct phone number is +148032*****
What schools did Trish Ward attend?
Trish Ward attended University Of California Fresno State.
What skills is Trish Ward known for?
Trish Ward has skills like Cross Functional Team Leadership, Project Management, Healthcare Information Technology, Process Improvement, Integration, Strategic Planning, Hipaa, Business Development, Ehr, Budgets, Testing, Management.
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