Trish West Email & Phone Number

Palatine, Illinois, Us

Burlington, Ma, Us

Working within the Life Sciences business of Merck KGaA, Darmstadt - the 2nd largest science, technology and chemical company worldwide.Responsible for leading & executing global, cross-functional eCommerce & Web projects with a focus on improving growth potential for eCommerce as a sales channel.

Marlborough, Ma, Us

As a senior project manager and senior web analyst for Hologic, I oversaw all global web projects across all divisions, to ensure consistent branding and best digital practices with concentration on increase online presence and brand awareness.• Managed intake, prioritization, and project life cycle for Hologic’s 50+ websites• Directed multiple, fast-paced web & digital initiatives • Oversaw resource capabilities and staffing to support web project pipeline• Provided strategy and recommendations on digital best practices, UX, website taxonomy, personas, SEO, etc.• Presented strategies to create digital content that supports meaningful, interactive digital experiences• Provided leadership and coordination of agencies and project teams on web, systems, and business projects• Develop project documentation including scope, requirements, functional specs, testing guidelines, communication plan

As a Sr. Systems Analyst with Hologic, I supported several business divisions by assessing and analyzing business and system needs, exploring alternative options and providing recommendations to senior management.• Technical lead for several enterprise-wide implementations (ADP PC Payroll, HRIS, CMS, Cognos BI Reporting…)• Business requirements gathering, analysis and technical solution recommendations• Implementation of standard project development lifecycle concepts• Business process review include gap analysis, process flows and delivering final, best-practice processes• Budget management and analysis with internal stakeholders and external vendors• Training lead for business applications including creation of training documentation• System and data admin for various applications (HRIS, BI Reporting, PC Payroll, E*Trade)• Vendor selection, management and time allocation• Team builder for collaborative projects across multiple departments/divisions

North Reading, Ma, Us

As a Business Systems Analyst for Teradyne, I was responsible for providing analytical support, design, project estimation, system administration for various business areas.• Partner with business to collect requirements and translate into usable Functional and Technical specs• Project Management of various business system applications and their implementations• Project tracking against deadlines, target results and risk analysis; project reporting to senior management• Implementation, roll out and training of newly designed software systems• Managed multiple testing phases of implementations, including writing test scripts, managing test instances, debugging of code and subsequent enhancements• Lead Systems Analyst for acquisition project, merging new company into Oracle ERP applications• Training Manager for Oracle ERP Acquisition Project

As a Systems Analyst for GenRad, I was the lead analyst and SME for their SAP Implementation.• Lead analyst for all Production, Manufacturing, Sales and Distribution and Service Management modules• Performed hands on configuration and modifications to the ERP software (SAP) to fit business processes• Designed and implemented non-standard business processes and functionality to cover unique practices• Managed integrated testing of all business areas, gaining an extensive, over-all knowledge of business practices from front to end • Creation of User Training Documentation/Materials and design and execute classroom training sessions

As a senior technical support specialist for PivotPoint, I was accountable for providing the technical expertise, assistance and project coordination necessary to install software products, modify/repair hardware and resolve technical problems.