Loan Originator/Loa/Marketing And Communications/Sales And Business Development
Aurora, Il, Us
First Centennial Mortgage, 6/2016-11/2022Loan Originator & Loan Originator Assistant 6/2016-11/2022∙Led clients through the mortgage process, coordinating with underwriters & various departments to ensure smooth transaction for all parties.∙Analyzed credit reports, calculated qualifying income, took loan applications & issued pre-approvals.∙Analyzed complex loans, ensuring they meet met the necessary criteria & regulations. ∙Structured loans according to loan program guidelines thoroughly reviewing & verifying provided information & documentation.∙Assisted operations with document collection, review, ordering & reviewing verifications.∙Resolving issues as needed focusing on solutions and positive outcomes.∙Provided top notch customer service to all parties, assisted top producing loan officer as needed.Sales & Business Development, 6/2016-11/2022∙Cultivated, nurtured relationships with prospective clients & referral partners.∙Developed, implemented effective sales & marketing strategies, branch processes and procedures. ∙Conducted market research to identify potential leads, target markets & stay up to date with industry trends & competitors. ∙Managed leads acquired from various sources by utilizing CRM, creating, implementing lead tracking, follow-up systems. ∙Tracked, analyzed sales metrics & conversion rates.Branch Communications/Marketing, 6/2019-11/2022∙Enhanced branch visibility, brand by developing & executing external communication strategies. ∙Managed multiple communication campaigns geared toward target market, clients, referral partners.∙Created multimedia accounts, content for various platforms to increase online presence, engagement. ∙Developed & executed various strategic communication campaigns.∙Collaborated with other departments to ensure consistent messaging, adherence to industry regulations.∙Managed multiple social media accounts simultaneously, Google Business, analytics & Google ad campaigns.