Trisha Matecki Email & Phone Number

• Supervises, mentors and leads a team of combined Application Analysts and Business Analysts• Responsible for Information Systems application management and procurement of software solutions and enhancements for the business units• Researches application requests, analyzes requirements and proposes recommendations• Preforms as a project leader to implement the solutions and special projects• Drives requirements gathering using interviews, document analysis, requirements, workshops, surveys, site visits, business process descriptions, use cases, business analysis, task, and workflow analysis• Takes initiative to improve business processes through recommendations• Plans and executes projects that use technology to improve business processes; implements project plans including business objectives, timelines, resources and communications; is accountable for the progress of the plan• Helps ensure the quality of the applications by defining acceptance criteria• Manages day-to-day, production support of various applications; analyzes production issues and communication to business units• Manages programs, projects, and resources as required• Follows Project Management Office (PMO) policy and procedures as well as standardized templates• Assists with the development of department metrics and budgets• Assists in creating and scoring RFP, RFQ and RFIs• Estimates cost and assists in budget development as required• Directs users to appropriate help for information systems issues

Greater St. Louis Area

•Control all phases of direct mail projects; monitoring production teams, guiding any outside vendors, overseeing print operations and coordinating mailing processes•Emphasizing on Healthcare and Retail Marketing Clients•Manage coordination of inter-departmental production efforts toward timely completion of direct mail programs including Printing, Information Services and Production•Follow through of print projects by the delivery of materials to specification, quality and contractual obligations•Established and improved positive rapport and communication with assigned client base to ensure productive and on-going working relationships•Provide technical business analysis support and project management for automated direct mail website builds•Including interpreting incoming data files and formats, gathering data requirements, mapping, testing and application configuration to output a variety of Direct mail and Healthcare projects•Maintain detailed job history information for each client and their products; specifically by tracking revenue, costs and current spending trends for each client in order to report an accurate forecast and budget for by month•Troubleshooting and client support requests•Travel and attend customer appointments.

Greater St. Louis Area

•Developed marketing tactics to increase the visibility of the restaurant, analyze market demographics, define target markets and determine advertising placement•Coordinated all marketing projects including social media, television, radio, print and direct mail, while negotiating and evaluating all media buying to keep in line with current advertising budget•Directed special event coordination•Accountable for budgeting, cost control, general accounting and maintaining a satisfactory labor cost•Recruited, hired, coached, supervised and motivated a staff of up to 100 employees•Trained service staff to enhance customer service and increase profits through suggestive selling•Improved productivity and morale by initiating systems for accountability, instituting effective training programs and checklists•Estimated food and liquor costs, purchased inventory and participated in menu planning•Investigated and resolved product quality and service complaints to ensure customer satisfaction and repeat business•Joined other company executives in determining strategies and resolutions in regards to challenging projects and responsibilities

Greater St. Louis Area

•Used strong organizational skills and attention to detail to launch and develop an internet auto sales business•Determined sales and marketing objectives for each unit•Assisted in the closing of sales•Maintained weekly sales and expense tracking reports

Greater St. Louis Area

•Aided in the management and organization of the 2002 BMA TAM awards•Compiled and developed a PowerPoint presentation of all award winners•Brainstormed for new business opportunities•Overhauled and updated a list of over 3,000 Business Marketing Association Members by cold calling memberships

Greater St. Louis Area

Bachelor Of Arts (B.A.), Advertising And Marketing Communications

Associate Of Arts (A.A.), Broadcast Journalism