Trisha Scarcia-King, Ph.D. Email & Phone Number

Pittsburgh, Pa, Us

Pittsburgh, Pennsylvania, United States

Develop vision, strategy, and communication strategy for department training and engagement to enhance behavioral and cultural transformation of Engineering (Technology) Control Services and new Enterprise Control Office led monthly virtual and in person training on professional resilience, emotional intelligence, servant leadership. Trained 100 – 600 attendees.•Organized and led discussions and presentations on emerging technologies impacting the future of work for 50K organization… Show more Develop vision, strategy, and communication strategy for department training and engagement to enhance behavioral and cultural transformation of Engineering (Technology) Control Services and new Enterprise Control Office led monthly virtual and in person training on professional resilience, emotional intelligence, servant leadership. Trained 100 – 600 attendees.•Organized and led discussions and presentations on emerging technologies impacting the future of work for 50K organization, insights informed strategic decision making and enhanced the culture, contributed to commercialization. Presentations included AI Use by Vendors, Agile and Scrum Model, Conduct, Compliance, and Ethics, Intellectual Property, Liscence & Patents, Chat GPT, Data Literacy, and Governance, and Data Lakes, Machine Learning and AI.•Invited presenter Global Technology Engagement Forum, providing future of work and cultural change transformation success.•Elected America’s Region Co- chair for Women in Technology EBRG. Served as Chair of the Women in Technology Career Mobility pillar, strengthened the organizations culture of inclusivity across chapters in North America.Additional details and professional experience delineated on my resume. If you'd like to know more about my skills and experience please reach out and send me a message. Show less

Virtual / Remote

Reported to CEO, provide organizational strategic direction via eLearning, and support for enhanced resilience.Evaluated needs, provided gap analysis, led data driven skills-based training and skills mapping, emphasizing organizational behavior methodologies. Leveraged tools, such as MS forms and Survey Monkey, to gather quantitative and qualitative data on training effectiveness.Partnered with a team of five vice presidents to develop communication strategies for organizational… Show more Reported to CEO, provide organizational strategic direction via eLearning, and support for enhanced resilience.Evaluated needs, provided gap analysis, led data driven skills-based training and skills mapping, emphasizing organizational behavior methodologies. Leveraged tools, such as MS forms and Survey Monkey, to gather quantitative and qualitative data on training effectiveness.Partnered with a team of five vice presidents to develop communication strategies for organizational initiatives. Conducted qualitative interviews to understand target audience needs and ensure messaging facilitated smooth adoption and understanding of new initiatives, resulting in successful rollout. Show less

Greater Pittsburgh Area

Onboarded, trained, and oversaw staff of 7 directors, direct reports, and 280 employees. Streamlined performance management by updating key performance indicators (KPIs) and objectives and key results (OKRs) across 12 departments leading to enhanced employee performance and support. Led Assessment, Events, Educational programs, Leadership Development, Community Outreach (service and volunteerism), Recreation, Greek Life and First-Year Experience and Underrepresented populations… Show more Onboarded, trained, and oversaw staff of 7 directors, direct reports, and 280 employees. Streamlined performance management by updating key performance indicators (KPIs) and objectives and key results (OKRs) across 12 departments leading to enhanced employee performance and support. Led Assessment, Events, Educational programs, Leadership Development, Community Outreach (service and volunteerism), Recreation, Greek Life and First-Year Experience and Underrepresented populations. Please reach out to learn more about my key achievements and strong project outcomes. Show less

Kutztown, Pennsylvania, United States

Supervised a team of 4 program directors and 170 employees. Developed recruitment, onboarding, and orientation programs. Streamlined performance management by updating KPIs leading national best practices and increasing staff diversity 20%.•Spearheaded a 2-year iterative research and benchmarking program on six major programs, establishing national standards for user-centric program design and improvement within the organization.•Served as a servant leader with fiscal responsibility for… Show more Supervised a team of 4 program directors and 170 employees. Developed recruitment, onboarding, and orientation programs. Streamlined performance management by updating KPIs leading national best practices and increasing staff diversity 20%.•Spearheaded a 2-year iterative research and benchmarking program on six major programs, establishing national standards for user-centric program design and improvement within the organization.•Served as a servant leader with fiscal responsibility for a $10M annual budget. Spearheaded led $35M in projects that resulted in increased technology, services, satisfaction, amenities, and project success. Contributed to a re-occurring multi-million-dollar revenue increase.•Designed and implemented a five-year comprehensive strategic plan for programmatic change leadership. This strategy encompassed team management, impact analysis, risk assessment, facility use and $35M in project investments, which resulted in expansions, services, and significant revenue increases for 3 internal businesses. •Initiated improvements, including a new point of sale system in the bookstore, which led to a 10% increase in technology, satisfaction, and development offerings.•Designed and implemented 4-year cycle leadership development in person and virtually using Desire 2 Learn LMS platform and hybrid options. Increased engagement by 80%. Initiated, developed, implemented, trained, and onboarded clients.•Managed the implementation of three complex SaaS platforms across the organization, 12K clients. Focused on user experience throughout the process, leading to a 35% positive change (reduced complaints) and 14% satisfaction increase.•Provided analysis and recommendations, and project improvements on a team, which contributed to a new $12M revenue stream. Show less

Virtual / Remote

• Facilitated learning for adults, in the School of Business and Information Technology with Purdue Global (2006-2017). Courses include Organizational Behavior, Introduction to Business, Introduction to Management, College Success using blended synchronous and asynchronous methods, six-credit, 10-week courses online using Brightspace software.• Extensive evaluation of effective teaching and learning, course outcomes and analytics for learning outcomes, outreach for increased engagement, and… Show more • Facilitated learning for adults, in the School of Business and Information Technology with Purdue Global (2006-2017). Courses include Organizational Behavior, Introduction to Business, Introduction to Management, College Success using blended synchronous and asynchronous methods, six-credit, 10-week courses online using Brightspace software.• Extensive evaluation of effective teaching and learning, course outcomes and analytics for learning outcomes, outreach for increased engagement, and modeling of best practices. Engagement with military clients across the globe.• Work independently completed Ph.D. on Resilience and Retention, Capella University. Identified six areas of significance, examined retention factors and personal resilience in Community Colleges and Universities. Show less

Reading, Pa

Chief Housing Officer.Oversaw housing operations, residence life, temporary oversight of Health and Wellness, served in absence of Vice President, Dean of Students.

Ph.D., Leadership - Administration & Management

Coaching for High Performance, Societal and Cultural Change, Future Trends, Evaluation, Advanced Research Methods, Educational Philosophy.

M.S., Personnel Administration

Activities and Societies: President of the Graduate Student Association

B.A. Psychology