Patricia "Trish" Brewer Email & Phone Number

Phoenix, Arizona, United States

Phoenix, Az

Phoenix, Arizona Area

Responsible for planning and maintaining work flow, procedures, and policies which included:Processed account payable and receivables and had strong interaction with customers and vendors.Implemented and maintained policies and procedures. Other work duties included payroll processing, managing QuickBooks and working with proprietary software.

Western United States

Oversaw the implementation and utilization of iParamed, created reports to monitor and identified successes as well as issues. Hosted and attended weekly calls to drive utilization and worked with IT and Sales team to implement new customers to the iParamed platform. Ongoing review and update required training material. Created training manual to mirror the training material in our online produced training using Microsoft publisher and word. Review, train, and educate paramedical examiner in processes and techniques. Reporting quality results Assisted and verified Health and Wellness clinic – Backed up venipuncture’s and Clinic sites as neededReview and verify compliance of lab slip chain of custody, medical history and ECG’s. Retrained any examiner on blood drawing procedure if they missed more than 4 applicants within a one-week period.

Recruit and train potential paramedical examiners in the Western United States.I was responsible for advertising, contacting schools to recruit graduates andholding comprehensive training. If the potential examiner showed weakness inany area such as Phlebotomy skills, Vitals and/or ECG, I held a training session toeducate them in proper technique.I was responsible for traveling throughout the Western United States. This requiredthat I adapt to schedule obstacles as well as time changes.Hooper Holmes, Portamedic created a new division of our company; National QualityAdherence and Training Department. I was asked to join this team in January of 2006to further assist our company to meet our training and quality goals.

Oversee the implementation and utilization of iParamed.Created reports to monitor and identified successes as well as issues.Hosted and attended weekly calls to drive utilization.Worked with IT and Sales team to implement new customers to the iParamedplatform.I increase iParamed utilization from 31% to 55% in 8 months.Produced the online training utilizing Captive 5.0, Power point and Epath Learning.Please note: My career with Hooper Holmes – Portamedic is depicted with several jobadvancements and company acquisitions. Employment dates for Hooper Holmes –

Ongoing review and update required training material.Created training manual to mirror the training material in our online producedtraining using Microsoft publisher and word.Review, train, and educate paramedical examiner in processes and techniques.Reporting quality resultsReview and verify compliance of lab slip chain of custody, medical history andECG’s.Once I joined the Training and Quality Adherence Department for our company inFebruary 2007, I created and published a comprehensive online training program forparamedical examiners. This internet based training required proficiency withPowerPoint, Adobe Captivate and publishing and building course work on Epathtraining site. I have adopted the role of “the voice of Portamedic”. All new trainingscripts are sent to me to voice, edit and time for all new and updated training. My jobis in the Training and Quality Adherence division where I over see the WesternRegions Quality. Tracking and reporting out quality results to our branches, CEO’sand customers requires my proficiency with Excel using Vlookup, Hlookup and writingbasic operational formulas. Verification of correct chain of custody procedure,technical operation of numerous ECG machines, proper medical history and vitals. Iam responsible for the retraining and hosting training conference in person as well asweb calls with all paramedical examiners not meeting company standard.

Maintained budgetary revenues and direct cost.Customer service and responsible for daily operations of the branch.Assisted in the planning of the Hooper Holmes – Portamedic’s operating system.Maintained adequate examining staff to complete all requested assignments.Retrained any examiner on blood drawing procedure if they missed more than 4applicants within a one week period.I was responsible for the training of new examiners and conducting quarterlyquality meetings.Recipient of numerous achievement awards.I advanced to the position of Branch manager for the Phoenix East branch located inTempe, AZ. During the restructure of Portamedic the Phoenix East branch wasclosed at the end of the building lease. I was requested to move into the position of

Please note: My career with Hooper Holmes – Portamedic is depicted with several job advancements and company acquisitions. Employment dates for Hooper Holmes – Portamedic: March 1988 to present. Maintained budgetary revenues and direct cost. Customer service and responsible for daily operations of the branch. Assisted in the planning of the Hooper Holmes – Portamedic’s operating system. Maintained adequate examining staff to complete all requested assignments. Retrained any examiner on blood drawing procedure if they missed more than 4 applicants within a one week period. I was responsible for the training of new examiners and conducting quarterly quality meetings. Recipient of numerous achievement awards.I advanced to the position of Branch manager for the Phoenix East branch located in Tempe, AZ. During the restructure of Portamedic the Phoenix East branch was closed at the end of the building lease. I was requested to move into the position of Western Region Trainer and Recruiter.

Complete accurate paramedical exams on applicants for insurance purposes.Train all new examiners on the policies and procedures of paramedical duties.Retrained any examiner on blood drawing procedure if they missed more than 4applicants within a one-week period.Supervised military blood draws for HIV screen; I was responsible for accuratescheduling of required phlebotomist. Additional duties included; arrival to themilitary site located through the state of Arizona to assess the settings and set upall needed equipment, complete anywhere from 50 to 400 blood draws in theallotted time, centrifuge, packaging and shipping specimens to meet the necessarydeadline.In 1995 ASB/Meditest was acquired by Portamedic my duties transferred with theacquisition.

Daily collection of blood draws, logging and processing specimen for testing.Supervised Arterial division of hospital code team.Adapted and implemented an on the job training program for Phlebotomytechnicians which included adult, pediatric, arterial blood gas, emergency coderesponse, centrifuge process, proper blood bank procedure and basicunderstanding of laboratory procedure and policy.

Education record

Phlebotomy Certificate, Physical Sciences