I am an all-around Executive Virtual Assistant with more than 7 years of expertise in supporting clients from different lines of business - Automotive Manufacturing, Real Estate, Construction, Property Management, Education and Health. Prior to being a freelancer, I worked with the best BPOs in the Philippines with 7 years of expertise specializing in both Customer Care and Sales, assisting customers in the US, Canada and Australia. Supported clients on different lines of business like Travel, Financial Account and Telecommunication.
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Administrative AssistantInchargee, LlcTaguig, Ncr, Ph
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Account ExecutiveSkyline Payment Systems (Sps) Jan 2024 - PresentSan Francisco Bay AreaI am part of an expert team of payment consultants that helps businesses get paid faster while reducing manual labor and streamlining their customers' payment experience. -
Operations AssistantRe-Viv Oct 2021 - Jul 2023San Francisco, California, United StatesSupported the Principal with day to day tasks essential to the business' success. Includes communicating with contractors, and updating all parties involved regarding any changes. Includes Property Management, basic Bookkeeping, Email handling and Accounts Payable. -
Administrative Support AssistantReman Group Nov 2021 - Jun 2023Houston, Texas, United StatesSupported the CEO with various general business tasks, complied data into google sheet, created a master list for the whole company, helped creating the company process and procedure and planned trips. Supported teams throughout the company with invoice creation, refunds, payments, resolving complex customer concerns, identifying discrepancies with bills and google review up keep. -
Customer Service SpecialistNational Disability Credit Alliance (Ndca) Sep 2021 - Nov 2021Toronto, Ontario, CanadaEmployed via Upwork. Worked in a private firm that assists disabled citizens with their benefits. Didoutbound calls to qualify leads and gather basic information then set an appointment to finish the process with a Disability Benefit Officer. -
Administrative AssistantParts Market Mar 2017 - Sep 2021San Francisco, California, United StatesHandled the Automotive Insurance department and supported B2B clients. My tasks included Inbound calls, outbound follow ups and answering email quote inquiries. -
Sales RepresentativeAcquire Asia Pacific Pty Ltd Jan 2013 - Jan 2017Quezon City, National Capital Region, PhilippinesWorked for Dodo, a telecommunications company in Australia. Harnessed my skills in cold and warm calling, outbound and inbound sales. -Consistently hitting monthly goals-Promoted twice in 5 months -
Customer Service RepresentativeConcentrix Nov 2010 - Jun 2012Pasig, National Capital Region, PhilippinesWorked for Citi Cards US under Convergys (now Concentrix) as a Customer Service Representative. Assisted clients with various account inquiries such as balance transfers, credit limit increase, disputes etc. This included upselling company products that aim to protect them from identity theft and keep their credit scores healthy.-CSAT Champion-Received awards and incentives for consistent top performance -
Customer Service RepresentativeSykes Apr 2010 - Oct 2010Pasig, National Capital Region, PhilippinesWorked as Customer Service Representative for Hotels.com. Assisting clients with various concerns regarding their hotel bookings.
Netricia Ginez Education Details
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Business Administration And Management, General
Frequently Asked Questions about Netricia Ginez
What company does Netricia Ginez work for?
Netricia Ginez works for Inchargee, Llc
What is Netricia Ginez's role at the current company?
Netricia Ginez's current role is Administrative Assistant.
What schools did Netricia Ginez attend?
Netricia Ginez attended José Rizal University.
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