Trish Watson, Pmp, Brmp Email & Phone Number

West Kelowna, British Columbia, Canada

Returning Officer for Central Okanagan-Similkameen-Nicola

Vernon, BC, Canada

BC And Alberta

Coach teams on business relationship management including demand shaping, prioritization, value realization and strategic planning

Vernon, BC, Canada

Led an empowered team of IT professionals in the transformation of technology within Tolko. Accountable for the vision, leadership, development, maintenance and support of Tolko's business and mill networks, servers and applications. Responsible for the technology strategic plan which met the diverse needs of the company and its employees and which.

Calgary, Canada Area

Accountable for the overall delivery of contracted services to the client. Effective mix of client relationship management, operational management of support activities, oversight management of capital project work, resource and financial management. The role required an ability to integrate the various components and adjust focus areas to meet the.

Calgary, Canada Area

Responsible for managing a team of volunteers to provide a holiday venue of decorated show homes in Calgary, delivering fund raising for Kids Help Phone.

Led program turnaround and execution for this leading Canadian telecommunications and media provider. Led team of 300+ employees/contractors in the complete replacement of Shaw’s customer-facing legacy systems using agile delivery. Managed capital plan of ~$60M annually.Moved stalled program from planning to execution in three weeks; increased internal.

As a strategic delivery business partner, sustained systems and maintained smooth business operations during period of new system (project infrastructure/application) development. Oversaw 125 employees. Implemented adaptive software delivery methods focusing on team engagement, as well as coding and quality standards. Negotiated and managed a co-source.

Vancouver, Canada Area

Managed the logistics for the annual Walk for Kids including tents, garbage, security, stages, water, toilets etc.

Toronto, Canada Area

Vice President, Information Technology (2000 - 2006) Director, Information Technology (1998 - 2000)Led a fragmented and decentralized IT team to a new level of technical competency in response to company’s need to maintain global competitiveness for this leader in security services (625,000 employees and operations in 110+ countries). Built team from 3 to.

Toronto, Canada Area

Directed creation of the entire Year 2000 (Y2K) Program for the Rogers Group of companies. Managed a $51M budget. Formed cross-divisional team and achieved a 95% score on the external auditor’s report. Conceived of and deployed an Executive Dashboard across the organization. Reported to CIO.

Led start up of this newly formed shared services organization (Professional Services) initiative ($20M+ project) that merging five separate IT organizations. Implemented 7 new call centres with staff ranging from 35 to 260 agents. Responsible for leading technology initiatives at various times for Rogers Cable, Wireless, Broadcasting and Corporate offices.

Developed standardized PC desktop for the entire company (17,000 employees). Implemented and supported all systems for Wireless, Cable and Broadcasting including data centre, network and telephony operations/support for 16 company sites across Western Canada. Chaired the Disaster Recovery Planning Committee.

Led all IT operations and project management for the Rogers Groups of Companies (Wireless: Server and Infrastructure, Cable, Television, Broadcasting and Call Centres). Managed 15 IT professionals. Turned around internal call centre from “poor service” status to 92% customer satisfaction in one year.

Led a team of 17 in the management of LAN and WAN networks, as well as the payment processing function for the Cable and Wireless divisions. Automated entire payment processing system, streamlined operations and added wireless payments option without adding staff.

Telecommunications Diploma (Associates Degree), Telecommunications Management Diploma

High Performance Leadership Series, Conflict Resolution, Communication, Three Laws Of Performance - Transparent Leadership

sponsored by Shaw Communications