As a business coach that specialises in the Allied Health industry I am here to support busy Allied Health business owners and decision makers, to achieve organisational stability and help fulfil the potential of their healthcare businesses. I understand the unique challenges and opportunities faced in the industry by Allied Health practitioners and business owners. These may include high competition, shortages of some practitioner types, the NDIS, private health insurance rates, and a growing reach from the community for complementary / alternative therapies, to name just a few. With over 20 years of experience in management and marketing, including 5 years experience providing healthcare specific management level support and consultancy to Allied Health businesses I am here to listen, advise, facilitate and get results.

My role was to provide high level management and administrative support to facilitate high-quality care to all clients, in accordance with Augmentia Health policy and the business and strategic plans of the practice.I oversaw the day-to-day functioning of 3 multidisciplinary Allied Health practices, through the development, implementation, and refinement of systems, to ensure efficient and smooth service delivery for all internal and external stakeholders. I was a Director at Augmentia Health, and in this capacity worked to support new service development, operational and strategic plans, and was lead with the marketing of the clinic.

At Optimum Health and Performance our team have over 30 years experience in Musculoskeletal and Sports Private Practice. We offer Physiotherapy and Allied Health services in two clinics on the Central Coast in Terrigal & Wyong. We are passionate about providing our patients with the highest level of care to ensure they achieve their health, fitness and well being goals.

Healthy Business Builders is a dedicated coaching consultancy business. Across our team of senior coaches we have worked with many business's both large and small. Healthy Business Builder's mission is to deliver business growth services that are effective and measurable, in order to improve revenue and gross margin for its customers.Trish is a Business Operations specialist with over 15 years business management and marketing experience within FMCG, pharmaceutical, home entertainment, government and financial services.Trish is achievement focused with strong experience delivering strategic and operational leadership to generate improvements in cost structure, internal productivity, efficiency, and long-term profitability.

As the Point of Purchase Manager I was accountable for strategy, planning, development and execution of customer-specific shopper marketing programs that achieve brand business objectives within the grocery environment.I was responsible for all aspects of the shopper marketing program life-cycle including gaining cross-functional alignment and managing agency resources.I needed to develop a comprehensive understanding of Nestle Foods strategies and their assigned retailers to ensure shopper marketing solutions were aligned to both organisations.

The Client Services team helps their clients and their brands gain profitable growth. The role of the General Manager - Client Services was to lead the client services team. I was responsible for leading and developing the team to ensure we delivered client service excellence and client satisfaction across all clients and their brands. This was done through overseeing flawless execution and project management, team development, and growth of existing and new clients from financial services to FMCG.The General Manager - Client Services also lead the integration and collaboration with other functions in the office and nationally, including Marketing, New Business Development and Finance.I was responsible for leading key client relationships and a team of people, and along with that team, ensured that all projects were delivered on time, on budget, and on scope. This includes effective resourcing on all engagements, while also delivering against the agency’s financials/budgeted work plans. As the General Manager - Client Services I was a member of the office senior leadership team, and shared accountability for delivering the agencies revenue and profit goals.

As the Account Director I ensured the smooth production of campaigns – from briefing designers and copywriters, to managing budgets and account teams.As the Account Director I was primarily responsible for the management of relationships with clients. As the senior point of contact for an agency’s clients I was responsible for coordinating the resources needed to service projects, builds strategic operational plans and balance the expectations of clients with the execution of creative work.I was responsible for planning campaigns and successfully developing business accounts creatively and financially.

As the Senior Account Manager I was the central point of communication with our key clients and was accountable for the health and growth of the relationship. I was accountable for delivering agreed-up revenue and growth targets. In order to achieve this I needed to embrace business development and identify business opportunities on existing clients.I was responsible for;- Collaborating with the wider team - designers, consultants, production - to agree appropriate resources and ensure high quality deliverables are delivered on time and on budget.- Maintaining a regular flow of information between the client and the team, ensuring milestones are met.- Leading work sessions to identify opportunities, critique designs, and evaluate all deliverables as the engagements progress, always through the filter of the client brief.- Developing a deep understanding of the client’s organisation and business needs and becomes a trusted advisor to the client.- Building confidence with the client that strategic solutions, project details, process steps, billings and deliverables are well organised, communicated and managed.- Resolving work quality issues through interactions with wider team members as appropriate.- Accountable for client communications to surface and discuss scope creep, pricing, and budget challenges, and course-corrects if project profitability is negatively impacted.

As Account Manager I was responsible for achieving and maintaining client satisfaction by ensuring that projects were delivered on scope, on time, and on budget. The Account Manager was accountable for flawless project management and responsible for small accounts as part of a larger portfolio. I was also responsible for seeking ways to grow existing business and add value to other new business pursuits. I managed and Account Executive and was responsible for teaching/training those team members about best-in-class project management.