Results driven leader with experience in leading and transforming a global 24x7 service delivery organization. Excellent problem-solving skills and a strong orientation in customer satisfaction and process improvement. Significant accomplishments include delivering results in a global, service driven business, leading change management, developing and managing client relationships, leading process improvement projects, establishing overseas joint venture operations. Expertise in building and leading successful, cross functional, global teams as well as reducing cost while improving service. Highly motivated, analytical, and organized, with demonstrated success communicating effectively and solving problems.
Listed skills include Digital Printing, Print Management, Operations Management, Process Improvement, and 21 others.