Trish Mitchell Email & Phone Number

Houston, Texas Area

I am responsible for delivering technical communication solutions for the software products developed by various tech centers in Greater Houston, ensuring the quality of the deliverables, improving the technical communication processes, and managing the SLB D&I Greater Houston technical communication employees.I am also involved in transitioning the SLB D&I Greater Houston deliverables to DITA XML. The structure that DITA provides ensures consistency in all the SLB D&I technical… Show more I am responsible for delivering technical communication solutions for the software products developed by various tech centers in Greater Houston, ensuring the quality of the deliverables, improving the technical communication processes, and managing the SLB D&I Greater Houston technical communication employees.I am also involved in transitioning the SLB D&I Greater Houston deliverables to DITA XML. The structure that DITA provides ensures consistency in all the SLB D&I technical communication teams' deliverables and presents "one face" to our users. I am assisting in providing the content of the SLB D&I Greater Houston technical communication team's deliverables in XML allows for single-sourcing, reuse, and repurposing. Show less

Houston, Texas Area

Creating DITA information models based on document analysis to assist with SLB D&I's DITA implementation.

Editing and publishing the final report for an EOR (enhanced oil recovery) viability study.

Developed online and printed documentation sets for users of mainframe software that operates on both mainframe and Microsoft Windows platforms.Developed help systems in HTML, DTL, and ISPF for mainframe ISPF and Microsoft Windows interfaces.Served as technical support to internal worldwide staff for Documentum, FrameMaker, Microsoft Word, Eclipse Infocenter, and Siebel applications.Developed curriculum for training internal worldwide staff on common content development and… Show more Developed online and printed documentation sets for users of mainframe software that operates on both mainframe and Microsoft Windows platforms.Developed help systems in HTML, DTL, and ISPF for mainframe ISPF and Microsoft Windows interfaces.Served as technical support to internal worldwide staff for Documentum, FrameMaker, Microsoft Word, Eclipse Infocenter, and Siebel applications.Developed curriculum for training internal worldwide staff on common content development and management, including information analysis and modeling.Wrote and published advisories to alert users to issues between scheduled product releases.Created DITA information models based on document analysis to promote uniform presentation of information across writing organizations.Consulted software developers to understand new technologies and provide appropriate information to users. Produced and tracked project schedules.Received numerous company awards, including a Corporate Recognition trip to the Cayman Islands. Show less