Trish Munsie Email & Phone Number

Toronto, On, Ca

Toronto Ontario

Sales Representative located on the Danforth.Enjoy assisting clients getting into their dream home

Toronto, Canada Area

Group Manager Business Operations Lead a team of Mutual Fund processors in all service delivery and quality according to client service level agreements. Liaise with the relationship Management team to ensure we are in sync with client Collaborate with project Managers to define and update standards and processes to contribute to continuous improvements across the unit Contributes to defining metrics for the business and track Key Performance Indicators for operational… Show more Group Manager Business Operations Lead a team of Mutual Fund processors in all service delivery and quality according to client service level agreements. Liaise with the relationship Management team to ensure we are in sync with client Collaborate with project Managers to define and update standards and processes to contribute to continuous improvements across the unit Contributes to defining metrics for the business and track Key Performance Indicators for operational excellence Identifies and implements improvements in change, problem, knowledge, crisis and incident management through effective cost and efficient development and adherence enforcement Show less

Senior Leadership in providing customer service to plan sponsors, Third Party Administrators and brokers in the Management and Administration of Pension plans. Extensive experience in start ups- Hired to Expatriate call center from the US back to CanadaStrong working knowledge of operations, mutual funds and banking environments.A strong ability to develop and coach high performing, motivated teamsContributes to the development of business strategy… Show more Senior Leadership in providing customer service to plan sponsors, Third Party Administrators and brokers in the Management and Administration of Pension plans. Extensive experience in start ups- Hired to Expatriate call center from the US back to CanadaStrong working knowledge of operations, mutual funds and banking environments.A strong ability to develop and coach high performing, motivated teamsContributes to the development of business strategy, annual planning and budgeting processPartners with Leadership teamStrong vendor management abilities Show less

Toronto, Canada Area

Worked in a complex matrix environment influencing key stakeholders Developed work flow process in an outsourcing environmentExpatriate a call centre from the US to Canada