-Created requirements documentation by eliciting requirements from the internal/external business owners and subject matter experts, as well as working with the product team, third party agencies, internal bank systems representatives, etc.-Performed gap analysis between the existing legacy systems and other applications and determine whether business requirements are met.-Evaluated existing business processes and operational workflows, identify potential deficiencies and propose potential solutions.-Developed workflows and visual models with varying level of detail appropriate for different audiencesWrite concise and effective user stories with accurate acceptance criteria.-Produced functional specifications for the product team.-Performed data analysis, identify data patterns and trends and use gathered insights when proposing solutions.-Supported product owner in building and prioritizing product backlog.-Delivered presentations to provide functional advice to the product and development teams.-Provided ongoing support to the development and QA teams throughout the project lifecycle.-Communicated technical analysis findings as an output of triaging issues.