Trish Olivier, M.Ed., M.S. Email & Phone Number

Chattanooga, Tn, Us

-Responsible for development and implementation of Medicaid Provider Quality Improvement strategies, including program design, management, and strategic planning in coordination and collaboration with multiple matrix partners resulting in improved quality outcomes-Lead the MCO's strategic design, implementation, and evaluation of provider focused social determinants of health (SDoH) efforts-Direct monthly audit in accordance with established protocols to ensure documentation of the case management processes are performed consistently and in accordance with NCQA standards. Report analysis of audit result with improvement recommendations-Develop and implement the infrastructure to support provider quality improvement strategic and operating plans.-Plans provider focused strategic activities for the organization's executive team, acts as a point of contact between executive sponsors and other stakeholders; provides oversight and guidance to projects of high importance.-Shaping Medicaid RFP bid strategy, designing differentiated local solutions, defining win themes, and ensuring development of a high-quality proposal that meets state-specific needs. -Direct personnel actions related to areas of responsibility including, but not limited to hiring, performance management, staff development, disciplinary action, etc.

Chattanooga, Tn, Us

 Oversee contractual quality improvement related deliverables for the LTSS Integrated Care Network including but not limited to Program Description, Annual Quality Work Plan, and Annual Program Evaluation.  Identifying tools to assess and track strategic opportunities Interfacing between various internal business and technical or analytical teams to achieve goals and desired outcomes  Develop analytics model to assess and monitor LTSS program quality performance Serve as quality lead for Alabama Medicaid’s Integrated Care Network implementation

Baton Rouge, La, Us

• Analyze financial and clinical outcomes data of 1.4 million members to support development of strategic improvement initiatives and narrow network strategies• Solution for complex business problems using data to advise stakeholders; identify and translate patterns in datasets to identify root cause of challenge/achievement• Development of dashboards and reports using advanced analytics tools (SQL Server Management Studio, Tableau) for chief executives to support strategic decisions and value based design • Analyze member and measure level HEDIS data and summarizes performance using SQL tools and summary statistical procedures• Develop practice pattern analysis reports to identify preferred specialty providers based on cost, quality and utilization measures• Maintain technical skill sets across a broad range of software languages, databases and platforms that will be used in the development and production of analyses and reporting solutions including SQL Server Management Studio, Truven Advantage Suite, CCGroup Marketbasket, 3M Treo, Care Analyzer, Tableau

Baton Rouge, La, Us

Baton Rouge, Louisiana, Us

Instructor of an undergraduate course focused on the administration and organization of quality and patient safety definitions, practices, processes within the health care system of the United States. The course focuses on quality and patient safety management in the US health care system using continuous quality improvement and team building techniques

Community Foundation of Acadiana is the trusted philanthropic leader and resource for donors and philanthropists, nonprofits, and community leaders in our region. The Foundation focuses on connecting donors to community needs and opportunities and has assets exceeding $45 million, serving the 8-parish region of south Louisiana with over 500,000 residents.Utilize research methodologies to develop an evaluation framework and conduct quantitative analysis, relevant to organizational objectives related to health and human services programs Develop multiple databases to track outcomes of large granting programs; report and present outcomes to the senior staffKey Achievement:• Manged a portfolio of $2.7 million dollars (Fund for Gulf Communities); served as program director to 18 non-profit organizations, ensuring achievement of key performance indicators, providing technical assistance and capacity-building resulting in the delivery of services to over 41,000 individuals impacted by the BP Oil Spill

Federally Qualified Health Center whose purpose is to provide accessible, affordable, quality primary health care for the uninsured and medically underserved populations. ICCHC provide medical, dental, mental health, pharmacy, laboratory services, case management, health education, specialty referrals, outreach and social services to over 18,661 patients and 58,000 visits annually, in five locations:• Analyzed financial, operations and health quality data, inclusive of primary care indicators aligned with NCQA PCMH Certification and HEDIS indicators• Evaluated organization, national and state performance data to establish feasible, yet ambitious Key Performance Indicators (KPIs) to ensure quality care and financial stability• Developed and submitted federal health care performance reports including: American Recovery & Renewal Act (ARRA) Funding, HRSA Non Competing FQHC Budget Renewal and Health and Business Plan Progress, Uniform Data Systems (UDS) ReportsKey achievements:• Procured grant awards totaling over $13,000,000 in multi-year funding (competitive and renewal) to further subsidize provision of dental services, medical, mental, pharmacy services, including federal, state, and local government grants and foundation grants, resulting in an 18.3% increase in funding

Established in 1982, the Louisiana Primary Care Association, Inc. (LPCA) is a non-profit corporation whose purpose is to promote accessible, affordable, quality primary health care for the uninsured and medically underserved populations in Louisiana. It is a membership organization of 26 Federally Qualified Community Health Centers (FQHCs) with a total of 84 sites and supporters committed to the goal of achieving health care access for all and elimination of health disparities.Key achievement:Served on the Louisiana Primary Care Association legislative team, a grassroots advocacy effort which successfully procured $41.5 million in capital outlay from the Louisiana legislature to expand community health centers in Louisiana; the largest outlay of state funding in history for primary care access; Analyzed and evaluated the current operations, finances and infrastructure of 21 federally qualified health centers to establish the capital needs of each health center and forecast the economic impact of 58 capital expansion projects on local Louisiana communities

New Orleans, La, Us

Trial of Activity for Adolescent Girls (TAAG) was a collaborative multicenter study conducted with the assistance of the National Heart, Lung, and Blood Institute (NHLBI), focused on physical activity of adolescent girls. The purpose of the initiative was to test the effectiveness of a coordinated school and community-based multicomponent intervention to prevent the decline in physical activity levels and cardiopulmonary fitness of girls in middle school.

New Orleans, La, Us

Master Of Education (M.Ed.), Human Performance And Health Promotion

Master Of Science, Health Care Management

Bachelor Of Science, Kinesiology

Johnson & Johnson Health Care Executive Program