Responsible for processing of indent & Export customer orders in SAP ECC as per the agreed SLA.Creation of Sales order , return orders, FOC orders etcValidate incoming orders to ensure accurate and appropriate customer order delivery.Closely coordinate with internal and cross functional teams to ensure timely processing of orders.Update sales team on the order status.Ensure to receive and maintain records of approvals as per COA for processing of any order or any deviation, for audit requirements.Will be a point of contact /reference for internal and external customers for queries related to order processing.Export orders process and shipment follow up.

working in Heavy Machinery sales planing & management;#shipment management #Quotation #Processing Purchase order #Project status follow up with HQ team #LC & BG verification #Import shipment tracking#Order Punching & processing #Price negotiation

worked as SPD Sales Planning & management Coordinator;#Dealer & Distributor Inventory Management Monitoring & action plan.# Preparation of Sales Enhancement Schemes & incentive Policies for Distributors & Dealers.#Two wheeler spare parts & Accessories sales target region wise.#Order allocation & payment follow up with dealers/distributors#Resolution of logistics & quality discrepancies