Office Manager, Human Resources, Payroll Specialist,
Raleigh-Durham, North Carolina Area
Manage office of six and oversee internal personnel issues related to everyday workflow; plan and execute weekly staff meetings to discuss team and individual goals for maximum performance; work closely with branch manager to develop annual budget for defined areas; monitor expenditures and adhere to company policies; direct billing functions to include supervising data accumulations and accurate input of same for all client services to ensure maximum reimbursement; process field employee payroll; oversee verification of submitted hours worked against branch records; maintain ledgers and other record control procedures; reconcile accounts and provides financial or payroll reports; verify employee status, hours worked, and services provided; investigate any overtime due to employees and communicate with client supervisors to verify correct pay/bill rates; respond to all payroll and billing questions from temporary employees and clients. Managed all company contract/per diem staff for the entire state of North Carolina; scheduled interviews and met one-on one with all new prospective employees; managed the orientation process from beginning to hire; application medical records gathering, competency testing, JCAHO testing, and drug screening to make sure every employee hired is in compliance with company guidelines for employment; audited the entire system of staff files for accuracy to help correct past history company errors and management of files to meet today's requirements; organized employee files by status of employee prospect, active, inactive, or terminated status; scheduled all facility orientations based on the employees' skills set; made sure each employee was compliant with company standards to begin orientation at our clients, which included; hospitals, urgent care facilities, long term care facilities and health screenings; audited employee files for JCAHO accreditation; provided best customer service for staff and clients..