Triss Allan Email & Phone Number

Virginia, United States

Expert in designing and implementing Cloud Foundations, specializing in migrating on-premises applications to Google Cloud and Microsoft Azure.• Collaborate closely with stakeholders and application experts to understand the technical and business side of the company and its applications to architect and execute seamless cloud migration strategies.• Develop and optimize cloud-based solutions on Google Cloud and Microsoft Azure, ensuring minimal downtime and maximum performance.• Construct robust cloud infrastructure utilizing Terraform and Git for Infrastructure as Code (IaC), promoting efficiency and reproducibility.• Implement and enforce security best practices through Google Organizational Policies and IAM.• Leverage serverless computing and optimize resource allocation to enhance cost-efficiency and scalability.• Continuously analyze and refine migrated applications for optimal performance, availability, and reliability.

Burlington, Vermont, United States

Acquired by DonyatiDesigned and implemented Cloud Foundations, specializing in migrating on-premises applications to Google Cloud.

Gathered information about business applications, understanding how they relate and tie into other applications, infrastructure, middleware, databases, and microservices.• Created monitoring dashboards for mapped business applications in New Relic. • Created and built Service Maps in ServiceNow for 50 different applications; allowing for real-time viewing of incidents, alerts, and change tickets associated with all aspects of the mapped application.• Troubleshot issues with Discovery Patterns in ServiceNow.

Winooski, Vermont, United States

Systems Engineer focused on the stability, integrity, and efficient operation of on-premise and cloud hosted information systems that support core organizational and retail customer functions. Monitor, maintain, support, and optimize all networked software and associated operating systems. Interface directly with multiple teams to analyze and problem-solve to help identify, communicate, and resolve issues in order to maximize the benefit of IT systems investments. Maintain, support, and enhance infrastructure as code, monitoring, and alerting definition files utilizing Bitbucket as source control. Create automation scripts to assist in the ease of repetitive tasks. Build, deploy, and maintain company servers, software, and related infrastructure. Troubleshoot Microsoft Windows Server, CentOS, Microsoft IIS, Apache, RabbitMQ, Solr, Couchbase, VMware, Prometheus, Grafana, Big-IP F5, Microsoft Azure, Google Cloud Platform, MSSQL server, Dell hardware, and networking components. Create and maintain documentation related to system configuration, connectivity, mapping, processes, and service records. Provide training to team members on differing areas of technology as well as environment.

Burlington, Vermont Area

Systems Engineer focused on the stability, integrity, and efficient operation of on-premise and cloud hosted information systems that support core organizational and retail customer functions. Monitor, maintain, support, and optimize all networked software and associated operating systems. Interface directly with multiple teams to analyze and problem-solve to help identify, communicate, and resolve issues in order to maximize the benefit of IT systems investments. Maintain, support, and enhance infrastructure as code, monitoring, and alerting definition files utilizing Bitbucket as source control. Create automation scripts to assist in the ease of repetitive tasks. Build, deploy, and maintain company servers, software, and related infrastructure. Troubleshoot Microsoft Windows Server, CentOS, Microsoft IIS, Apache, RabbitMQ, Solr, Couchbase, VMware, Prometheus, Grafana, Big-IP F5, Microsoft Azure, Google Cloud Platform, MSSQL server, Dell hardware, and networking components. Create and maintain documentation related to system configuration, connectivity, mapping, processes, and service records. Provide training to team members on differing areas of technology as well as environment.

Burlington, Vermont Area

Delivery Engineer focused on efficient and consistent automated builds of cloud-based environments, MWG code deployment, patch release and version upgrades using an Agile Scrum development process. Interfaced directly with multiple teams to provide a solid technical design, process and approach to delivery of environments and code. Maintained and utilized Octopus Deploy to configure and deploy MWG code to customer environments. Designed, enhanced, and maintained Powershell scripts and Microsoft Azure ARM templates to automate builds for cloud-based and on-premise environments. Utilized SVN and Git as source control for code and documentation. Performed and participated in code reviews using Git and Crucible. Troubleshot new and existing environments during the build and release process related to configuration of deployed code, operating systems, middleware, SQL server, and networking components. Created and maintained documentation for existing processes. Analyzed existing process to identify opportunities for improvement using automation and new technologies.

South Burlington, Vt

Solution Delivery expert for the design, implementation, and management of application and infrastructure monitoring using HP Tools (SiteScope, BSM, Operations Manager, NNMi, Server Automation, Systems Insight Manager) and Computer Associates Tools (APM, ADA, CEM). Managed a global team of 24 contractors and employees, providing support and delivering monitoring solutions for various programs. Maintained effective working relationships and communication across senior management, functional teams and various vendors. Coordinated program support activities, established road maps and benchmarks, developed implementation, test and training plans for support and maintenance teams.

South Burlington, Vt

Project Manager and Lead managing a global team of over 30 contractors in their day-to-day activities and project work for the Monitoring and Tools Team (HP Tools - SiteScope, BSM, OM, NNMi, SA, SIM and internally developed applications). Researched, recommended and implemented new technologies based on business needs. Simplified, designed, implemented and maintained workflow request forms and metrics dashboards displaying request closure rates and current in queue ticket status. Designed, implemented and maintained a Team Portal website to bring awareness of all services provided by the team. Responsible for leading the team RFP effort for vendor consultants, including prep work and documentation (RFP, SOW, due diligence and training).

South Burlington, Vt

As a Systems Administrator maintained legacy OpenVMS servers, Microsoft Windows AD and Group Policy for acquired IDX Systems Corporation servers. Supported and developed scripts for OpenVMS and Microsoft Windows. Took an instrumental role in integrating and consolidating IDX Systems Corporation servers into GE Healthcare. Managed HP SiteScope and HP Insight Manager infrastructure monitors and servers, as well as, HP Server Automation records. Helped management design and bring together the Monitoring and Tools Team to provide centralized documentation, objectives and processes.