At Rad Lady Enterprises, we know your business is your passion. It's ours, too.We also know your brand is more than a logo and your website is more than a brochure.That's why we create authentic brand strategies that connect your heart-centred, purpose-driven business to your dream customers and build websites that convert those customers while you sleep.If you're ready to take your business to the next level, we can help you get there.

I am honoured to have been on the inaugural board and executive management team of the Canadian Women's Chamber of Commerce (CanWCC). In my role as Chief Operating Officer for CanWCC I was responsible for participating in long-term and short-term strategic planning, outreach, partnerships, event planning and management, trade show attendance, presenting to stakeholders, and managing volunteers/staff.In addition to this role, I acted as the organization's marketing manager, creating all branding and marketing assets and defining long-term brand assets and guidelines.

Toronto Film Scene is an online magazine aiming to support the thriving film culture in Toronto. As Editor-in-Chief, I am responsible for all organizational operations. The magazine has 14 writers, including two Associate Editors. I determine content strategy and management, communicate organizational goals and direction, create action plans to meet monthly and yearly objectives, and assign work based on volume and availability.In addition, I maintain good working relationships with film and cultural organizations within the city, including the Toronto International Film Festival, Toronto Reel Asian International Film Festival, Hot Docs International Documentary Film Festival, and numerous public relations firms.I am responsible for all staff recruitment, human resources administration, investor relations, community partnerships, vendor contracts, and website maintenance for the magazine.

In the position of Executive Assistant, I worked closely with the leadership team, including the President and CEO, VP Operations, and department mangers to support ongoing operations of the organization. I was responsible for the facilitation of multiple cross-functional company-wide projects, such as program review and redevelopment. In addition, I worked with the Board of Directors to ensure smooth management of committee work and projects as they required, which often included working with the Department of Canadian Heritage.I created the organization’s business plan and annual report, which included copywriting and facilitation of the design process, as well as collecting and interpreting data from the leadership team, funding recipients and accountants. I participated in annual budget creation, audit and review of audited financial statements.I was also responsible for human resources administration within the organization, including the development of employee policies, handbooks and management of the performance evaluation process. I created open dialogue with staff to ensure that the organization was meeting their needs, including workflow review, and provided support to managers on performance related issues.

In this position, I provided complete, correct and defensible reports to insurance and legal clients within mandated and legislated timelines. This included receiving and reviewing all reports for clients; liaising with both clients and evaluators to ensure mandated and legislated timelines were met; and discussing files with clients, including handling complaints as needed, to ensure reports met client needs. In addition, I maintained the organization’s database for clear communication across all departments and acted as backup for the department’s Team Lead.

In this role, I provided administrative support to a team of Disability Case Managers to ensure the timely processing of claims. This included handling incoming cases and setting them up in the database; liaising with claimants and doctors to ensure timely receipt of relevant medical information; discussing claim processes with claimants and assisting them in making their claims; receiving, screening and directing phone calls to Case Managers; and processing invoices to ensure payment to doctors for medical forms received.

In this position, I provided support to an Executive Health team by maintaining professional first-point-of-contact at the front desk and ensuring the quality of medical reports following an appointment. This included greeting executive clients at the front desk and ensuring completion of intake forms; being responsible for directing all calls while maintaining other duties; and managing workflow of medical reports to ensure they were sent out correct and in a timely fashion.