Trista Kolb Email & Phone Number

West Fargo, ND, US

Fargo, North Dakota

Microsoft Service Center

Fargo, North Dakota

Razor Consulting Solutions contractor for Microsoft Service CenterAdapting and updating Service Center business processes utilizing Power Platform (low code) for automation and improved efficiencies.Develop reporting and analytics using Power Platform, Power BI and Power Automate.Support Service Center process assessments in order to identify process.

West Fargo, ND

• Program Mange contractor for Razor Consulting Solutions at MicrosoftProject Manager with over 16 years of experience of maintain schedules and achieving exceptional levels of efficiency and productivity along with a.
• Executed program management services and project communication by working with multiple departments across sales partner and field teams
• Developed and tracked workstream actions, decisions, and status for various programs
• Developed reporting and analytics when required
• Created content for campaigns, product motion changes and project updates

Fargo, North Dakota Area

• Responsible for Quality System and Planning by creating, deploying, and maintaining quality requirements and standards. Drove and embedded strong problem identification, resolution, and prevention practices into.
• Managed a team of global quality engineers, team schedule, reports, and corrective actions resulting from audits and quality assurance plans.
• Promoted quality achievement and set goals to implement actions that drove excellence in performance.
• Met with project teams on progress, compliance, design reviews, and risk analyses.
• Established programs or procedures for tracking and overseeing the establishment of corrective actions and preventative actions within internal audit process.
• Designed database system to plan, report, track, verify and validate audit findings and corrective actions.

Fargo, North Dakota Area

• Ensured quality and customer requirements were followed, while establishing and deploying a global statistical and rigorous quality control process used within production and quality organizations.
• Provided leadership to quality specialist, engineers, and, team leads across the organization.
• Led analysis of quality data to support measurable systemic improvement.
• Created ad executed database queries and scripts to find and quantify production deficiencies.
• Analyzed and evaluated customer complaints regarding quality and adjusted requirements, processes, and procedures.
• Supported the translation and clarification of customer and operations specification.

Greater Denver Area

• Responsible for field data collection and inputting large amounts of data from digital source and paper source.
• Responsible for collecting local and evaluating source providers and reference material.
• Performed critical thinking to support complex data entry and data analysis

• Completed all assigned data entry requests/tasks within required time frames with high level of quality.
• Compared data with source to detect errors and verify entry met product specifications.
• Proficient in detecting and correcting potential data errors.
• Participated in various projects to improve data entry processes.
• Mentored new employees in data entry and analysis.