Trista Mapes Email & Phone Number

Colville, Washington, United States

Greet and assist patients and visitors with scheduling appointments and services. Maintain accurate patient records by obtaining, recording, and updating personal and financial information. Ensure state and federal regulation compliance with patients’ rights of confidentiality.

Prep and Paint department Supervisor

Colville, WA

• As a Production Manager, Trista actively participates in strategic planning of production and manages policy deployment emphasizing on Quality, Delivery, Cost and Safety. Trista’s responsibilities include:
• Budgeting and allocating resources
• Cost Reduction
• Customer Satisfaction
• Member relations
• Business Process Improvement progress

Colville, WA

• As a Production Scheduler, Trista’s responsibility is to plan and manage production schedules to meet customer delivery requirements using production capacity. Trista’s responsibilities included:
• Analyze and schedule production lines to produce product to meet days of supply targets, customer orders and Regional Distribution Centers keep fill capacities
• Schedule build to order requests and New Product Development to pilot products
• Enter truck cubes and create schedule shipments
• Communicate with Procurement and Production daily to ensure delivery needs are satisfied
• Schedule adaptability to navigate part shortages or customer cancellations

Colville, WA

• While giving excellent customer service, Trista’s responsibilities include:
• Manage multiple accounts, providing monthly reconciliations, along with daily audits
• Accounts receivable/Accounts Payable
• Process Documentation
• Financial Statements
• Business Analysis

• As a BPL, Trista supported both client services and call center operation departments:
• Directly supervised a team of call center agents, including but not limited to rewarding and recognizing employees, hiring new employees, writing performance appraisals/development plans, and managing corrective action.
• Project support included scheduling, coordination of on-site client meetings, training, reporting, participate on project calls, and provide direct project support to the Project Management Team;
• Work with internal teams to ensure smooth operations
• Provided regular and accurate productivity reports and agent team results to Project Managers and other internal stakeholders.
• Assisted in the training of all agent team members and ensure on-going enhancement of agent skills through daily agent development and mentoring.

• Trista was responsible for the on time completion of projects as assigned by the Director of Client Services or the respective Program Manager. Trista was an expert on all internal systems reporting the status of all.
• Executing project plan tasks
• Ensuring records are available for customer service agents to call
• First line of escalation for technical and logistical problems with projects
• Compiled and sent reports to internal stake holders (e.g. KPIs, Call Categories, etc.)
• Create and provide training materials and conducting secondary training as needed

I made outbound calls to high tech channel partners communicating accurate business information in a professional manner while still maintaining quality and meeting or exceeding specific project metrics.

 Trista managed and maintained a safe and productive atmosphere for the production of green veneer. Safety and Quality were the measures that I implemented to increase production. Managing operations of several machines running simultaneously by a wide variety of people daily was one aspect of the supervisor role Trista participated in. As a member of the.

To ensure that quality veneer was fed into the Dryers at maximum capacity in a safe and productive manner.

Bachelor Of Science - Bs, Marketing Management

General Business, Accounting, Management, Business Occupations

Activities and Societies: Member of Phi Theta Kappa Honor Society, Graduated President's Honor RollSpoke at my graduation commencement.