Tristan I. Email & Phone Number

Wauchope, New South Wales, Australia

Port Macquarie-Hastings, New South Wales, Australia

As the sole proprietor of Port Web Technology, I specialize in providing comprehensive web development solutions. With a passion for crafting bespoke websites, my focus is on elevating businesses in the Port Macquarie region through digital innovation.Key Responsibilities & Achievements:Strategic Leadership: Directing Port Web Technology with a commitment to innovation and client satisfaction, delivering high-quality, tailor-made web solutions. Digital Transformation: Advancing businesses through the creation of visually captivating and functionally robust websites that align with their unique identity and goals. Client Collaboration: Cultivating strong partnerships with clients to grasp their vision and translate it into compelling online experiences. Local Impact: Contributing to the growth of the Port Macquarie tech ecosystem by providing personalized digital solutions that cater to the region's business landscape.

Australia

Auto Game Gold emerged from an innovative concept that redefines cryptocurrency mining, tailoring the experience for gamers immersed in online gaming economies. As the Founder, I conceived and executed a Web 3.0 application utilizing the Ravencoin Blockchain. Pioneered the conceptualization and establishment of Auto Game Gold, a cutting-edge cryptocurrency mining platform designed exclusively for gamers and in-game currencies.Engineered and deployed an intuitive desktop application/miner compatible with Windows and Linux systems, harnessing the processing power of AMD and Nvidia GPUs for efficient mining.Orchestrated a seamless transition from the Ethereum to the Ravencoin Blockchain, ensuring a continuous flow of value and rewards for users within the gaming ecosystem.Implemented a user-friendly GPU Mining Calculator on our website, allowing gamers to estimate potential earnings based on specific hardware configurations.Instituted robust account security measures, incorporating TLS encryption, two-factor authentication (2FA), and email security codes, establishing a secure environment for cryptocurrency mining within the gaming realm.Pioneered an Affiliate Rewards Program, fostering community growth by incentivizing users to share the benefits of mining in-game rewards with others.Led the marketing efforts, overseeing blog post creation, social media engagement, SEO strategies, and backlink initiatives to enhance Auto Game Gold's online presence.Successfully secured Auto Game Gold's listing on the official Ravencoin website, strengthening our position within the blockchain community.Implemented comprehensive security measures at both Layer 4 and Layer 7, including Linux server security via SSH, HTTPS, and 2FA for accounts.Ensured the integrity of the system through regular backups of the database and Laravel code.Facilitated effective communication between directors to address security concerns and strategic planning.

Port Macquarie, New South Wales, Australia

- Conducting comprehensive audits of IT equipment across all council sites within the Port Macquarie LGA.- Visiting various council locations to ensure accurate asset tracking and management.- Inputting and maintaining asset data in the council's ManageEngine system for accurate record-keeping.- Collaborating with the IT support team to assist with support tickets and resolve IT issues to the best of my ability.

Port Macquarie, New South Wales, Australia

In my continuing role at Hibbards Sports Club, I remain an integral part of the team, dedicated to fostering a positive customer experience and ensuring the club's operational excellence. My multifaceted responsibilities encompass a broad spectrum of hospitality, customer service, and venue management tasks.I expertly serve a diverse array of beverages, from beers to wines and spirits, ensuring prompt and personalized service tailored to each customer's preferences.I adeptly manage incoming phone inquiries, assisting patrons with reservations, inquiries, and providing vital information to enhance their visit.As a proficient operator of the courtesy bus, I prioritize safety while efficiently transporting customers to and from the club, elevating their convenience and overall experience.My proficiency extends to the management of gaming systems such as poker machines, TAB, and Keno, where I ensure patrons enjoy a seamless and enjoyable gaming experience, all while adhering meticulously to regulatory requirements.Maintaining the club's cleanliness and hygiene standards is paramount to me, as I diligently uphold a welcoming and sanitized environment for all patrons.In addition to my front-facing duties, I am actively involved in opening and closing operations, overseeing the meticulous handling and counting of funds in bar tills, ensuring accuracy and accountability at all times.Furthermore, I possess the expertise to swiftly address any technical errors or issues that may arise with gaming systems, be it poker machines, Keno, or TAB, swiftly resolving them to minimize disruption to the customer experience.I efficiently handle stock, including the rotation of beer kegs and the cleaning of beer lines, ensuring the freshness and quality of beverages served to our patrons.

Newcastle, New South Wales, Australia

During my tenure at Userlot, I had the privilege of working with an innovative customer success platform, where I achieved significant growth and acquired valuable skills. These experiences and accomplishments have laid a strong foundation for my future career goals.I gained expertise in customer success management by recognizing its vital contribution to a company's sustained success. I utilized Userlot's platform to learn about efficiently handling client renewals, decreasing churn rates, and increasing revenue. My focus was on acquiring knowledge, not directly overseeing these aspects.I gained a deeper understanding of Userlot's unique value proposition, allowing me to appreciate its cutting-edge business strategies.I honed my practical skills by mastering project management software such as Confluence, Jira, and Slack, facilitating efficient project coordination.I delved into SEO using Longtailpro and effectively managed multiple social media networks with HootSuite.I engaged in detailed web building and content creation, enhancing my graphic design and video creation skills using tools like Canva to create engaging graphics and introductory videos.I regularly utilized Google Meet meetings to enhance project collaboration, ensuring effective communication and fostering a culture of teamwork.I stayed abreast of the rapidly changing digital landscape, exploring the potential of artificial intelligence in content creation, ideation, and understanding user interests.My time at Userlot has been instrumental in my academic journey, providing me with valuable knowledge, industry insights, and a comprehensive grasp of customer success management. These achievements and acquired skills serve as a solid foundation for my future career aspirations.

Newcastle, New South Wales, Australia

During my time at Diroma Pizzeria, I took on a versatile role in the heart of the kitchen, playing a crucial part in delivering delectable pizzas and ensuring customer satisfaction.Meticulously prepared the freshest ingredients, ensuring that each pizza was crafted to the highest standard, meeting our customers' expectations.Skilfully crafted and cooked pizzas, maintaining consistency and quality in every pie.Demonstrated a strong commitment to food safety by handling and storing ingredients properly to maintain freshness and uphold health standards.Efficiently carried out food deliveries, ensuring that orders reached customers promptly and in excellent condition.Managed incoming phone calls, courteously assisting customers with inquiries, taking orders, and providing essential information.Accurately processed customer orders, double-checking details to ensure an error-free experience.My time at Diroma Pizzeria allowed me to hone my culinary skills and develop a strong sense of customer service, ensuring that every pizza delivered met the highest standards of taste and quality. I take pride in my role, which contributed to the pizzeria's reputation for exceptional pizzas and excellent customer service.

Newcastle, New South Wales, Australia

Proficiently restocked shelves during both night and day shifts, including during the challenging COVID-19 pandemic.Managed the dairy & grocery sections.Operated cash registers efficiently, processing payments, handling cash, and ensuring accurate transactions.Provided top-notch customer service by helping customers with inquiries, resolving issues, and ensuring a positive shopping experience.Safely handled pallets and backstock audits.Collaborated seamlessly with the team for a cohesive work environment, especially during pandemic-related challenges.During my tenure at Coles Supermarkets, I excelled in night and day shift restocking, dairy management, operating registers, and providing excellent customer assistance. My dedication and adaptability, particularly during the COVID-19 pandemic, contributed to a seamless in-store experience for customers.

Wauchope, New South Wales, Australia

During my tenure at Mud N Tar Motorcycles, I served as a Customer Service Representative, where I played a pivotal role in ensuring a seamless experience for our valued customers. My responsibilities spanned various aspects of customer service and operations.Provided exceptional customer assistance by addressing inquiries, offering product information, and resolving issues. Ensured that customers received personalized, friendly, and professional support.Effectively managed incoming and outgoing phone calls, scheduling appointments, and addressing customer queries and concerns over the phone. My strong communication skills and product knowledge helped create positive interactions.Facilitated the booking of services and repairs for motorcycles, coordinating schedules and ensuring efficient allocation of resources. This contributed to timely and reliable service delivery.Maintained inventory by restocking products to ensure a well-supplied retail environment. This included monitoring stock levels, organizing displays, and managing product availability.During my time at Mud N Tar Motorcycles, I took pride in enhancing customer satisfaction, optimizing appointment scheduling, and ensuring a well-stocked retail area. My dedication to customer service and operational efficiency was instrumental in the company's continued success.

Port Macquarie, New South Wales, Australia

During my tenure as a Farm Hand/Labourer on a vast 567-hectare property, I undertook a range of responsibilities vital to the successful management of the farm. This role allowed me to develop a strong work ethic and diverse agricultural skills.Assisted in the cultivation and maintenance of tea trees. This included planting new tea trees and caring for existing ones, ensuring their health and productivity.Managed the upkeep of the land by performing regular weeding and land maintenance tasks. This contributed to the overall health of the farm and crop yields.Played a crucial role in clearing paddocks of dead or damaged tea trees to make way for new plantings. This process involved releveling the ground, preparing it for flood-damaged areas, and ensuring optimal conditions for new tea tree growth.My experience as a Farm Hand/Labourer on this expansive property allowed me to develop hands-on skills in tea tree farming, land maintenance, and flood damage recovery. I take pride in my contributions to the farm's success and the integral role I played in maintaining and improving the agricultural operations.

Bachelor'S Degree, Information Technology / Business Technology (Major)

Callaghan & City Campus Courses Include: MKTG 1001 - Foundations of Marketing INFT 1004 - Introduction to Programming SENG 1050 - Web.

Diploma, Information Technology (Networking)

Port Macquarie Campus Courses Include: ICTTEN4211A: Design, install and configure an internetwork ICTICT514: Identify and manage.

Certificate Iv, Information Technology (Networking)

Port Macquarie Campus Courses Include: ICTSUS4185A - Install and test power management software ICANWK408A - Configure a desktop.

Certificate Iii, Information Technology (Networking)

Port Macquarie Campus Courses Include: BSBWHS304A - Participate effectively in WHS communication and consultation processes ICASAS303.

Certificate Ii, Information Technology

Port Macquarie Year 11 & 12 Completed HSC.

High School Certificate

Year 11 & 12. Included Certificate II, Information Technology.

Education record

Wauchope Year 7 - 10

Education record

Port Macquarie Repeated Kindergarten - Year 6