▪ Acted as the first point of contact for distressed clients looking to secure a consultation.▪ Provided comprehensive administrative support and assistance.▪ Managed written correspondence, verbal communications, filing and calendar management. ▪ Synthesized legal research.▪ Demonstrated strong organizational skills and excellent communication skills.▪ Connected clients with lawyers based on their specific needs. ▪ Connected clients with referrals to community services.

▪ Increased brand awareness of the university’s undergraduate programs to grow enrolment through in-person presentations.▪ Engaged in positive reinforcement practices in order to motivate and recruit students.▪ Received training on recruitment management systems such as Hubspot and email marketing Mailchimp to target prospective students.▪ Attended education fairs and over 90 secondary school visits across Ontario, highlighting the benefits of post-secondary education to prospective grade 11 and 12 students.▪ Connected students to university program staff leading to successful enrollments.

▪ Directed weekly meetings to connect youth with impactful mentorship and tutoring opportunities.▪ Conducted educational assessments to better understand each student’s individual needs. ▪ Created a strategic equity plan in order to connect the youth with the necessary resources to succeed. ▪ Created positive relationships and increased school engagement and support networks.▪ Delivered various recruiting workshops with the Children's Aid Society. ▪ Advocated on behalf of students to ensure all of their disabilities were accommodated.▪ Helped crown ward youth access and excel in post-secondary education.