-Implement core features including classes, systems, UI, and more-Write cleanly coded C# scripts and apply them to the Unity Game Engine-Log bugs, and take ownership of the debugging and bug fixing process (QA)

-Guide customers through the process of website setup, design, and troubleshooting-Independently meet productivity, satisfaction, and quality targets-Maintaining knowledge of platform features and releases as well as bugs and workarounds

Own content curation and editing process for an interactive kid friendly prototype applicationCurating assets in the form of sound effects, gifs, video clips, and miscellaneous imagery for production. Editing assets, as well as video/audio content using programs like Quicktime, Adobe After Effects, Skitch, and PhotoshopCollaborating with designers on visual and audio direction to produce a rich and uniform vision

Lead multiple aspects of community relations for a social/mobile games companyspecializing in contract work for the film industry, with titles created for The HungerGames, Mission: Impossible and other properties• Handle frontline customer support via email, phone and Zendesk support system• Administer proprietary backend systems to ensure player progression throughgames and correct any issues they encounter• Create and edit public and private wiki articles• Handle frontline customer support via email, phone and Zendesk support system• Moderate user forums and content• Screenshot content and prepare social posts for Facebook• Sync with customers and community volunteers via forums and social media in order to stay on top of trends and in game issues• Take action against users who violate terms of service and policies

Multi-disciplinary role covering multiple projects, interfacing with development teams on content andtesting of numerous mobile/social games and tackling end-user technical & support issues• Member of small, efficient QA team testing multiple mobile/social games across iOS and Android• Perform strenuous testing rounds for gameplay and social features• Create detailed well-written bug reports, including ample screenshots and video• Interface with developers on bug recreation and regression• Carefully examine all in-game content – narratives, characters, missions, etc – for continuity, voice andfunctionality• Work with content teams to create new core game content as well as post-launch game events• Record various game materials for marketing needs• Coordinate user support response via phone, email and web-based (proprietary & ZenDesk) systems• Provide user support for current and legacy products, including 16 years worth of Mac/PC games andapplications for a very wide range of demographics and technical knowledge• Ensure all hot-button user issues are brought to light with producers and engineers• Tackle various company logistics including mailings and product shipping