Tristan Jackson Email & Phone Number

Manchester, Gb

Manchester, England, United Kingdom

Employed within Co-op Group, however was acquired by Markerstudy in 2020. Main roles included;Reviewed claimant outlays, negotiated acceptable heads of claim Appraised costing detail in a prompt and efficient manner, when delays have financial implications. Negotiated liability with various representatives, including clients, insurers and solicitors. Made recommendations and prepared files for panel solicitor defence or recovery. Raised agreed payments and liaised with Treasury to resolve supplier queries. Managed caseload of over 500 claims & whilst overseeing colleagues, to meet company expectations. Reviewed and approved across team payments before being sent externally. Worked in a small team negotiating settlements with a distinct client, whilst considering company relationships. Collated and managed weekly calls with suppliers to discuss outstanding debt disputes, whilst building external relationships.

Manchester Area, United Kingdom

Negotiated and agreed claim settlements with various customers and brokers. Extensive experience in dealing with theft and fraudulent claims with ability to make recommendations over claim anomalies. Proven ability to manage with customer’s expectations, recognised by receiving the Aviva Customer Service Award 2012. Communicated with clients and suppliers to seek the best claim outcomes in a timely manner. Negotiated liability and claim values with clients and suppliers. Liaised with dedicated supplier to eradicate individual claim complications.