• Responsible for full program management, including contract management, audio/visual, food and beverage, all onsite events, registration, air and land coordination (rooming lists, transfers, tours, travel documents), budget coordination, and financial statements.• Act as client’s agent in negotiating best possible rates for program details.• Manage budgets ranging from $1M to $11M.• Travels with large complex programs to facilitate and oversee a travel program’s flawless execution. • Oversee a team tasked with executing a successful program both onsite and prior to travel.

• Establish and maintain relationships with vendors, venues, participants/clients, sponsors and beneficiaries • Planning all event details including initial planning, logistics, guest lists, vendors, hotel blocks, food and beverage, etc.• Manage all event set-up, tear down, and follow-up processes, including donation receipts • Create reliable financial reports and budget spreadsheets • Send invoices to participants in a timely manner and ensure payments are collected on time• Maintain or come under budget with all event expenses• Responsible for creating and managing Facebook groups for applicable events and responding to client communications• Ensure website is up to date with current event information• Responsible for tracking all expenses and income for each event to determine appropriate donations per event• Meet with C4K Leadership team and other partners to determine strategy for event and logistics• Plan for potential scenarios that could impact the integrity or the event• Maintain a working knowledge of the complex needs of a wide variety of events• Set and maintain deadlines to ensure timely execution of event details• Conduct final inspections on the day of the event to ensure everything adheres to the planning standards• Create and produce sponsor packages for each event and annual packages to raise money for events• Work with Creative Director at LUXE to produce C4K marketing materials and event materials• Obtain and vet volunteers for assistance with events• Work with vendors to produce necessary materials and apparel for events• Create registration forms according to each event• Email participants with information leading up to event and reminders as necessary• Play a significant role in long-term planning for the growth of Cars 4 Kids and it's team members• Stay current on 501(c)3 guidelines and ensure the foundation is compliant

Create a comprehensive social media strategy to define programs that use social media marketing techniques to increase visibility, clientele, traffic and implement and manage social media programs.Experiment with new and alternative ways to leverage social media activities.Monitor trends in social media tools and applications and appropriately apply that knowledge to increasing the use of social media at Cruise Specialists. Strategize with and educated the management team on incorporating relevant social media techniques into all of the company's culture, products and services.Measure the impact of social media on the overall marketing efforts.

Meet regularly with Banquet Manager to review the status of upcoming functions and events.Actively solicit and book business according to Hotel and Company standards, providing accurate information and availability of function space in a manner that maximizes revenue and profits for the hotel operation. Monitor and handle inquiry calls in a prompt manner, ensuring timely follow-up on guest queries and requests.Meet with clients and conduct site visits.Suggestively sell menus which meet client needs while maximizing revenues.Ensure that all definite functions are detailed accurately on Banquet Event Orders, signed by clients and promptly distributed to designated departments. Meet with the Executive Chef to plan event menus and communicate special requests from clients. Monitor the preparation, distribution and changes of Event Sheets and Event/Group Resumes, ensuring all information is complete and accurate and distributed in a timely manner. Inspect function room set ups with F&B Manager prior to guest arrival, ensuring all details are in agreement with client's requirements and Hotel standards.Welcome group contact upon arrival at function and ensure guest satisfaction.Monitor, handle and process all billing/payment procedures, including the tracking and collection of deposits, according to established Accounting standards.Review Banquet sales and resolve discrepancies with Accounting; track revenue against budget and forecast.Ensure client files are kept organized and current with all required information.Oversee the preparation and distribution of the Monthly Event Calendar. Contact clients after scheduled functions to ensure guest satisfaction and to solicit re-bookings. Work seamlessly with Outside Vendors, based on specific event requirements. Attend trade shows and various community events to help actively promote the Hotel and sell function space.

• Manage ski sales, reservations, F&B services, retails sales and facility maintenance. • Developed a successful Concierge program to better serve our clientele.• Created training and developed SOP’s for new hires.• Spearheaded a new location in Park City, UT resulting in a successful multifaceted organization. • Recruit, hire and train all employees • Manage the staff and day to day operations of both locations.

Hugs-n-Hands, Co. offers loving in-home care services to Seniors or anyone else who needs a little TLC in the greater Salt Lake City area. We focus on "life" care, providing companionship and assistance with activities. I've always loved working with Seniors and have been helping my mother care for her mother for most of my life. My partner and I share a love for seniors and a passion for providing care that will help families care for their loved ones at home for as long as possible. That’s why we started Hugs-n-Hands, Co. and we sincerely hope we can help you and your family provide the best-ever care for your loved-ones.

Responsible for ensuring that all Canyons Club Members receive extraordinary personalized service for all aspects of their vacation. Assist Members in planning their vacation to include transportation, ski passes, ski school, private instruction, equipment rentals, First Tracks, ski storage, restaurant reservations, spa appointments, adventure activities, shipping, and babysitting. Communicate with Members continually before, during, and after their vacation experience. Follow-up with Members daily while in-house to assist with additional vacation arrangements. Prepare and deliver the Member welcome packet prior to the Member's arrival. Work closely with key company stakeholders in planning and arranging each Member's vacation experience. Resolve Member issues in a timely and amicable manner. Collect the results of the Member satisfaction survey. Understand the Park City market and events and maintain a calendar depicting key items of interest.

Established this division for the company in Utah.Made initial contact with potential clients and created the database of customers in themarket.Hired, trained, and evaluated photographers to work at events to include the Utah Jazzand Utah Bees games.Planned and prepared the work schedules for all employees.Maintained the database of photos and website for customers to preview.Established contracts.Reviewed the monthly financial statements and identified opportunities for incremental profit.Achieved monthly sales goals.Assisted in the event planning for the 2010 Kentucky Derby photo event.

Opened the South Jordan location and established all rules, regulations, policies, and procedures. Planned and coordinated entire events for clients, which averaged 3 to 11 events on a daily basis. Assisted employees in planning and coordinating their client events. Responsible for the facility budget and for meeting sales goals monthly. Maintained the facility for all repairs and maintenance. Resolved client matters amicably and in a timely manner. Recruited, hired, and trained all employees. Prepared weekly staffing schedules. Maintained employee records. Prepared all employee performance evaluations.

Managed all Member retreats to include transportation, dinner reservations, spa appointments, adventure activities, and any other items requested by the Member. Managed the Member accounts to include profile information, annual usage allotment, reservations, folios, and all A&K travel. Conducted new Member orientation via webinar and phone. Created and maintained new Member documents. Communicated with Members daily, while on their retreat, to ensure that all requests and desires were accomplished.

Handled all guest needs to ensure satisfaction. Collaborated directly with all departments regarding guest needs/issues. Resolved all guest issues in a timely and amicable manner. Handled the daily cash till for the department. Maintained confidential documents. Coordinated events to include weddings, birthdays, and anniversaries.

Maintained and balanced the ATM and vault. Responsible for $200,000+ in cash on a daily basis. Attended all monthly leadership bank meetings, representing the bank. Resolved customer issues in a timely and amicable manner. Provided monthly communication pieces to customers regarding new products and upgrades on their accounts. Created the weekly schedule for employees. Trained all new hires. Responsible for assisting the bank in being the top three in sales nationwide.