-Diagnose and repair broken smartphones/tablets/computers to new condition to make them suitable for the resale market-Inspect incoming new and used inventory to locate and exclude damaged items and ensure quality of out-going products-Manage day to day logistics, and see through various projects like our display room remodel-Analyze and grade incoming returns and used product purchases to determine best course of action for repairability-Facilitate Total Quality Management protocols and procedures by means of of implementing a functional Quality Management System

-Repaired a variety of consumer electronics (with emphasis on damaged smartphone repair). I am a WISE level 2 certified technician.-Rebuilt Ni-Mh and Ni-CD battery packs to factory specifications -Performed reflow and soldering work on batteries, electronics, and wiring harnesses-Operated as a repair technician for multiple retail locations within the franchise

• Led a team of 20 employees on a weekly basis• Oversaw and guided employees on customer safety and company guidelines while assisting client participation in adventure sports• Was responsible for seeing upwards of 500 guests per day• Worked with management to improve flow of operation