Trist Squire Email & Phone Number

Plymouth, England, United Kingdom

Plymouth, England, United Kingdom

- Trained in all kinds of digital and physical print advertising media as well as in-depth Sales Development training- Business-to-Business sales of advertising space comprised of both retained customers and new business acquisitions- Unfortunately my development and progression within the business was halted by the Coronavirus outbreak and lockdown measures put in place during my employment as well as a period of furlough- Subsequently, and due to the current situation, the Plymouth Office was closed on 4th September during a reshuffle and I took redundancy

Plymouth, United Kingdom

Using my good knowledge of the Customer Service industry to build a strong rapport with the customers I speak to on a weekly basis; my position revolves around informing of new deals and offers, pushing targeted products in order to hit KPI's and monitoring the current state of the market via gathering competitor activity during scheduled sales calls to repeat customers. As well as these main duties I have adopted many extra responsibilities in my years with Friars Pride, including; Business Development in areas of low sales growth, formatting and developing Waste Oil collections - something that our depot had no prior experience with, process figures for the Sales Targets for the South West branches (Plymouth, Poole and Bristol), as well as various other tasks as they were asked of me.

Intercity House, Plymouth

Previously I worked as a Customer Relations Advisor with some well-known Train Operating Companies (TOCs) for nearly two years and during that time I am proud to have accrued an exceptional knowledge of the rail industry's workings. This has been with three TOCs over my time; GTR (formerly First Capital Connect), First TransPennine Express and Great Western Railway (formerly First Great Western).The position consisted of responding to enquiries and complaints via telephone, email and postal correspondence; offering a great customer experience and finding innovative and effective solutions to problems. This necessitated daily proficient use of most Microsoft Office programmes and a version of Microsoft Dynamics as well as many in-house systems. During my progression from a temporary to permanent contract I had no issue working to set KPIs and consistently achieving targets for quality as well as surpassing those for productivity. I was also elected as a 'Fun Committee' representative; engaging staff through extra-curricular social activities and work time incentives. In addition to this, during 2015 and 2016, my skill-set was broadened by training for Lost Property calls and Web Support-based work in addition to my Customer Relations duties.

Drake Circus Shopping Centre, Plymouth

My main duties included;- Delivering product advise on a wide range of gentlemen’s gifts and gadgets- Cashiering - Working to challenging KPIs- Engaging and entertaining customers on the shop floor to maximise sales - Stock taking- Transfer of stock for resale in alternative outlets following shop closure