Our offerings mentioned below will enable you to free resources for critical business activities and benefit from standardized, optimized Industry proven processes 1) Pre Sales a. Market Survey b. Lead Generation c. Appointment Settings d. Product Promotion e. Account Management f. Data Verification g. Product Sales Enquiry h. Product Info Request i. Quote j. Catalogue Management 2) Order Fulfillment a. Order Taking b. Product Recall… Show more Our offerings mentioned below will enable you to free resources for critical business activities and benefit from standardized, optimized Industry proven processes 1) Pre Sales a. Market Survey b. Lead Generation c. Appointment Settings d. Product Promotion e. Account Management f. Data Verification g. Product Sales Enquiry h. Product Info Request i. Quote j. Catalogue Management 2) Order Fulfillment a. Order Taking b. Product Recall Management c. Return Management d. Logistics e. Billing f. Billing Queries 3) Finance & Accounting a. Cash Applications b. Accounts Payable c. Accounts Receivable d. Collection e. General Ledger 4) Post Sales a. Customer Service b. Product Support c. After Warranty Support d. Product Upgrade Sales e. Customer Satisfaction Survey f. Service & Polling g. Financial Planning & Analysis To enable adaptive processes for seamless delivery of above offerings Process Efficiency a) Work-flow driven, repeatable, and reusable processes to reduce overall cycle-time. b) We have numerous pre-defined processes developed using industry best practices assimilated over the years Control Through: a) Governance model and MIS reporting b) Quality methodology used as per best practices People Excellence a) Experienced resource pool brings in expertise from across the Industry and Domain b) Seamless integration of resources to adapt to business environment of our clients. Technology and Facility Solutions Best in class technology and solutions as per the business requirement a) Data protections through strong anti-phishing tools b) Paperless environment c) Access controlled business floors with round the clock surveillance Pricing Competitive pricing for best quality output a) Transaction based pricing b) Duration based pricing c) Annual budget based pricing Show less