Trixia S. Email & Phone Number

Chicago, Illinois, United States

Chicago, Illinois, United States

- Build rates, inventory and policies for hotel deals and everyday rates.- Supported hotel partners in onboarding and training on inventory connectivity, rates management, promotional deal capabilities and booking related policies.- Acted as liaison for any hotel operations approvals and testing required to launch- Regularly tested live deals for usability, availability and ample inventory in order to ensure a topnotch Travelzoo member booking experience.

- Reports directly to the Director of Sales and Marketing by providing daily, weekly, monthly sales reports and analysis to increase overall sales productivity.- Managed Sales leads from all channels by reviewing and distributing leads daily to the appropriate Sales Manager.- Managed the CRM (Delphi.fdc) database; includes entering and updating information and pulling reports to ensure data accuracy.- Monitored Sales team performance & production to ensure end of month numbers are accurate for reporting.- Process all group contract turnovers before they become definite, update Delphi.fdc to reflect accurate information and ensure proper distribution of contracts to appropriate departments.- Attend weekly and monthly Marketing and Revenue meetings.- Participated on off-site hotel partner events with Magnificent Mile Association, Cvent and ChooseChicago and conduct site tours for visiting influencers.- Support, create and supervise the production of all print and digital advertising materials. - Produced monthly e-newsletters to send to clients for promotional updates and opportunities .- Distributed and maintained in-house marketing materials such as fliers, calendars, brochures, inserts and monthly newsletters.- Collaborated with the DOSM in developing thoughtful, engaging and creative content for the property’s Facebook page.

Greater Chicago Area

- Create multiple reservations, ensure routings are done properly and set up amenities as well as special requests of guests.- Schedules and prioritize workload to meet all deadlines of all managers.- Entering client information and building contracts

Greater Chicago Area

- Welcoming guests with a smile and efficiently assisting guests in check in and check out process- Accommodating to guest requests, answering questions in a friendly manner and addressing to complaints to make their stay better- Handling cash and credit card transactions - Upselling guest rooms and promoting the hotels loyalty program - Efficiently using Opera and Epitome

Irving Park, Chicago

- Assisted tax accountant in creating payroll for small corporations and effectively filed simple taxes- Greeting clients and answered inquiries both in person and through phone calls.- Navigated efficiently through two income tax systems (i.e. Drake & Proseries)

Greater Chicago Area

- Created promotional materials such as brochures, flyers, news paper and online ads- Managed and organized case files for clients

Philippines

- Responsible of growing our clients' base through pro-active lead generation.- Negotiate terms and deals with clients that need our managed solutions.- Ensures clients meets their demand for traffic inventory and volume for their campaigns.- Serves as the point of contact for clients.