Troy Mack, Ph.D. Email & Phone Number

New York, Ny, Us

New York, New York

Led a $14M Disaster Case Management Program spanning 14 counties, overseeing 4 contracted agencies’ work across the New York metropolitan area while maintaining compliance with training and personnel requirements.Engaged stakeholders’ senior leaders as part of NYDIS’ Executive Staff, managing federal, state, and local gov’t relations, implementing $600k+ in direct cash assistance, and reconciling grant funds across 7 revenue streams.Supervised a multiagency team involving 30+ employees plus subcontracted staff, instituting its workflow, hiring, and operating procedures while ensuring performance, outcome, and reporting obligations were met by deadline.Built multiphase operation to secure 3,700+ households’ continuity of care from launch to demobilization, guiding multilingual outreach and intake, mapping assets, writing assessment criteria, and tracking 15 categories of need.Monitored data and deliverables in 253 postal codes, optimizing all databases and client management systems, enhancing vendor and consultant output, and curating a regional Assistance Resource Guide with 400+ listings.

New York, New York

Equipped grassroots coalitions to win legislative victories in multiple statehouses, directing the content strategy, digital organizing, and website architecture for issue-based campaigns in the U.S. Northeast and Mountain West.Led comprehensive development functions for a statewide interfaith nonprofit, assessing fee-for-service viability, researching and writing grants, and optimizing fundraising and member programs for network of 700+ institutions.Evaluated and refined data-driven capacities of agencies seeking to reach underserved households, enhancing customer experience, maximizing public platforms’ conversions, and fostering inclusive community engagement.

Denver, Colorado

Led research functions for a successful Clean Slate legislation campaign which removed barriers to employment, writing bill language and FAQ for its coalition’s 50+ agencies, analyzing data, and assessing limits of existing law.Designed a talent pipeline for entrepreneurs graduating from Hispanic-Serving Institutions and Historically Black Colleges and Universities, evaluating 10+ state agencies to leverage assets and maximize interagency efficiency.Structured a strategic initiative to nurture Historically Underutilized Businesses, drafting state policies to facilitate proportional representation of Minority and Women-owned Business Enterprises among gov’t contract awardees.

Weehawken, New Jersey

Launched new agency responsible for delivery of services to a 15k+ population, centering high needs households, streamlining continuums of care for shelter and social services, and sustaining a 24-hour resident response time.Implemented public health programs to improve equity and social determinants of health, expanding Community Health Needs Assessments while managing media, staff, and vendors at events with 100+ families attending.

Jersey City, New Jersey

Authored legislation and grants to reorganize government, establishing Divisions of Immigrant Affairs and Veterans Affairs while securing $375,000 in federal funds to anticipate, assess, and address citywide mental health needs.Organized and co-instructed violence prevention initiatives, including a citywide Community Chaplain program, implementing grant-funded efforts while leading volunteer management systems and interagency collaboration.

New York, New York

Created and organized 100+ community action events, securing statewide coalitions and symposia, managing stakeholder outreach, and developing strategic partnerships and platforms like the World Refugee Day march.Directed successful issue-based campaigns and elected leader engagement, crafting policy portfolios and helping pass budgets with $2.1M for universal legal representation and greater transparency of gov’t surveillance practices.

Created pre-law and interdisciplinary materials that equip students to be effective in the public policy arena, tying together research and organizing strategies to enhance advocacy on healthcare, immigration, and criminal justice.Published on coalition-building in response to violence, serving as inaugural NJ Public Scholars Project speaker and presenting at the American Political Science Association, American Academy of Religion, and internationally.

Multiple Assignments Including Iraq Deployment

Supervised and trained teams, in fast-paced, high-pressure international environments, responsible for crisis intervention, interfaith outreach, and theaterwide religious support which included suicide prevention initiatives.Advised senior leaders on trauma-informed care, managing a Pentagon working group as its executive officer and completing clinical pastoral education while serving in the U.S. Army Institute of Surgical Research’s Burn Center.

Doctor Of Philosophy (Ph.D.), Philosophical Studies

Graduate certificate in Religion, Culture, and Conflict. Dissertation: "The Destruction of Language: The Challenges of Trauma.

Master Of Philosophy (M.Phil.), Philosophical Studies

Master Of Divinity (M.Div.)

Graduate certificate in Black Church Studies.

Bachelor Of Arts (B.A.), Philosophy And Religion