Tim Mcknight

Tim Mcknight Email and Phone Number

VP, Head of Customer Solutions & Strategic Operations @ MetLife
Tim Mcknight's Location
Greater Philadelphia, United States, United States
About Tim Mcknight

I’m a results driven senior leader that’s passionate about solving difficult business problems and delivering against unmet customer needs to drive strategic growth for organizations. By blending my broad experience in marketing, strategy, customer experience and new product development, I’ve successfully strengthened and expanded brands and businesses at the local, regional and global levels within B2C, B2B and B2B2C models.I've learned to combine the power of human-centered design and systems thinking with an unwavering focus on business fundamentals to activate new programs and products that have sustainable market impact. As a deep believer in collaborative partnerships and the power of diversity, I’ve also successfully led and facilitated cross-functional teams through various innovation programs, business transformation and change management efforts.Key areas of experience: • Vision setting and integrated strategic planning• Business marketing, including P&L management, branding, advertising and promotions• New product and service innovation, development and commercialization• Qualitative and quantitative research, including ethnography, journey mapping and trend analysis• Cross-functional and multi-national team leadership and capability building• Internal and external partnership building and stakeholder management

Tim Mcknight's Current Company Details
MetLife

Metlife

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VP, Head of Customer Solutions & Strategic Operations
Tim Mcknight Work Experience Details
  • Metlife
    Vp, Head Of Customer Solutions & Strategic Operations - Retirement & Income Solutions
    Metlife Apr 2024 - Present
    New York, Ny, Us
  • Metlife
    Vp, Head Of Marketing - Retirement & Income Solutions
    Metlife Apr 2019 - Apr 2024
    New York, Ny, Us
    Led the development and execution of end-to-end marketing strategies and supporting growth programs for the $23B+ retirement business that covers seven product lines each with unique distribution models and intermediaries. Member of Global Marketing Senior Leadership Team, Business Senior Leadership Team, and Customer Experience Council.
  • Metlife
    Avp, Marketing Strategy & Operations
    Metlife May 2017 - Apr 2019
    New York, Ny, Us
    Led identification, development and launch of strategic growth programs across four primary US businesses. Also responsible for US marketing operations overseeing $52M budget for team of 135+ marketers. Member of the US Marketing Senior Leadership Team charged with driving marketing transformation and development of new capabilities.
  • Cigna
    Vp, Market Insight & Strategy - Global Innovation
    Cigna Sep 2011 - Nov 2016
    Bloomfield, Ct, Us
    Designed a customer-centric process for developing new products, services and business models across the US and International businesses. Built and led the organization’s first user-centered design team that applied tools such as ethnographic research, journey mapping, foresight and rapid prototyping to uncover deep insights for identifying new strategic growth opportunities, defining new programs and product roadmaps, and driving improvements in customer experience.
  • Alcon (Formerly Ciba Vision, A Division Of Novartis)
    Senior Director, Marketing - Global Innovation & New Products
    Alcon (Formerly Ciba Vision, A Division Of Novartis) Feb 2009 - Aug 2011
    Drove the global identification and quantification of new business opportunities as contribution towards $500+ million growth in portfolio valuation. Led a cross-functional innovation team focused on foundational research and new concept generation to develop a pipeline of products for transition into full commercial development.
  • Alcon (Formerly Ciba Vision, A Division Of Novartis)
    Director, Global Marketing
    Alcon (Formerly Ciba Vision, A Division Of Novartis) Apr 2007 - Feb 2009
    Developed and led the execution of global brand strategies, new product launches and growth-focused programs in a $650+ million franchise of contact lens products. Member of a cross-functional global team that guided and managed market localization, set best-in-class practices and provided thought leadership to the Executive Committee.
  • Boehringer-Ingelheim Pharmaceuticals, Inc.
    Sr. Associate Director, Us Marketing
    Boehringer-Ingelheim Pharmaceuticals, Inc. 2005 - Apr 2007
    Ingelheim Am Rhein, Rhineland-Palatinate, De
    Overall management of a leading OTC consumer brand and the largest sales contributor to the division. Led market research and detailed analytics to define a holistic brand strategy that drove top line and bottom line dollar growth in excess of 10%. Member of both the US Management Committee that guided local market activities and the Global Brand Marketing Team that developed brand communication strategies and guidelines.
  • Pfizer Consumer Healthcare
    Regional Category Leader, International Marketing
    Pfizer Consumer Healthcare 2004 - 2006
    New York, New York, Us
    Led and directed strategic business and consumer marketing initiatives across Latin America, Africa, Asia, Japan and Australia. Responsible for improving multi-category product performance by identifying, valuing and championing key opportunities that drove financial objectives. Member of the Leadership Team that oversaw all markets and programs.
  • Pfizer Consumer Healthcare
    Brand Manager, Us Marketing
    Pfizer Consumer Healthcare 2003 - 2004
    New York, New York, Us
    Managed key marketing activities for an OTC consumer brand within a cross-functional team. Included advertising, pricing, promotions, demand/inventory management, market research and brand/category analyses. Increased sales and profit through strategies that drove consumption and reduced costs.
  • Pfizer Consumer Healthcare
    Senior Product Manager, Global Rx-To-Otc Switch & Technology Search
    Pfizer Consumer Healthcare 2000 - 2003
    New York, New York, Us
    Project leader and commercial development representative on global Rx-OTC switch programs and new technologies. Led global cross-functional teams to analyze internal and external new product opportunities and develop strategic plans for product commercialization.
  • Pfizer Consumer Healthcare
    Global Project & Innovation Manager
    Pfizer Consumer Healthcare 1998 - 2000
    New York, New York, Us
    Managed multi-functional global teams and budgets for new business development projects. Faciliated the completion of specific project phases and milestones, including due diligence, scoping and risk analyses. Led routine project activities such as team meetings, conflict resolution and decision making to ensure completion of project goals.

Tim Mcknight Skills

Cross Functional Team Leadership Product Development Strategy Marketing Management Product Launch Global Marketing Competitive Analysis New Business Development Brand Architecture Customer Insight P&l Management Advertising Strategic Planning Product Marketing Marketing Strategy Change Management Pricing Market Planning Fmcg Marketing Strategic Thinking Segmentation Consumer Products Brand Management Market Research Competitive Intelligence International Business Marketing Research Positioning Market Analysis Business Strategy Design Strategy Strategy Execution Decision Analysis Ethnography Innovation Product Management Problem Solving Otc Pharmaceutical Industry Consumer Healthcare Portfolio Management Medical Devices Management Leadership

Tim Mcknight Education Details

  • Stevens Institute Of Technology
    Stevens Institute Of Technology
    Business Management
  • Altmba
    Altmba
  • Muhlenberg College
    Muhlenberg College
    Natural Sciences / Biology

Frequently Asked Questions about Tim Mcknight

What company does Tim Mcknight work for?

Tim Mcknight works for Metlife

What is Tim Mcknight's role at the current company?

Tim Mcknight's current role is VP, Head of Customer Solutions & Strategic Operations.

What is Tim Mcknight's email address?

Tim Mcknight's email address is ti****@****hoo.com

What is Tim Mcknight's direct phone number?

Tim Mcknight's direct phone number is +172030*****

What schools did Tim Mcknight attend?

Tim Mcknight attended Stevens Institute Of Technology, Altmba, Muhlenberg College.

What skills is Tim Mcknight known for?

Tim Mcknight has skills like Cross Functional Team Leadership, Product Development, Strategy, Marketing Management, Product Launch, Global Marketing, Competitive Analysis, New Business Development, Brand Architecture, Customer Insight, P&l Management, Advertising.

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