Vp, Head Of Customer Solutions & Strategic Operations - Retirement & Income Solutions
Current
Apr 2024 - Present
AeroLeads people directory · profile
Tim Mcknight Email & Phone Number
VP, Head of Customer Solutions & Strategic Operations
at
MetLife
1 work email found
@metlife.com
6 phones found area 720, 303, 215, and 860
LinkedIn matched
✓ Verified July 2026
4 data sources
Profile completeness 100%
Current company
Role
VP, Head of Customer Solutions & Strategic Operations
Location
Greater Philadelphia, United States
Who is Tim Mcknight? Overview
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Quick answer
Tim Mcknight is listed as VP, Head of Customer Solutions & Strategic Operations at MetLife, based in Greater Philadelphia, United States. AeroLeads shows a work email signal at metlife.com, phone signal with area code 720, 303, 215, 860, and a matched LinkedIn profile for Tim Mcknight.
Tim Mcknight previously worked as VP, Head of Customer Solutions & Strategic Operations - Retirement & Income Solutions at Metlife and VP, Head of Marketing - Retirement & Income Solutions at Metlife. Tim Mcknight holds Master Of Science (Ms), Business Management from Stevens Institute Of Technology.
Company email context
Email format at MetLife
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{first_initial}{last}@metlife.com
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Profile bio
About Tim Mcknight
I’m a results driven senior leader that’s passionate about solving difficult business problems and delivering against unmet customer needs to drive strategic growth for organizations. By blending my broad experience in marketing, strategy, customer experience and new product development, I’ve successfully strengthened and expanded brands and businesses at the local, regional and global levels within B2C, B2B and B2B2C models.I've learned to combine the power of human-centered design and systems thinking with an unwavering focus on business fundamentals to activate new programs and products that have sustainable market impact. As a deep believer in collaborative partnerships and the power of diversity, I’ve also successfully led and facilitated cross-functional teams through various innovation programs, business transformation and change management efforts.Key areas of experience: • Vision setting and integrated strategic planning• Business marketing, including P&L management, branding, advertising and promotions• New product and service innovation, development and commercialization• Qualitative and quantitative research, including ethnography, journey mapping and trend analysis• Cross-functional and multi-national team leadership and capability building• Internal and external partnership building and stakeholder management
Listed skills include Cross Functional Team Leadership, Product Development, Strategy, Marketing Management, and 41 others.
Current workplace
Tim Mcknight's current company
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11 roles · 29 years
Tim Mcknight work experience
A career timeline built from the work history available for this profile.
Vp, Head Of Marketing - Retirement & Income Solutions
Led the development and execution of end-to-end marketing strategies and supporting growth programs for the $23B+ retirement business that covers seven product lines each with unique distribution models and intermediaries. Member of Global Marketing Senior Leadership Team, Business Senior Leadership Team, and Customer Experience Council.
Apr 2019 - Apr 2024
Avp, Marketing Strategy & Operations
Led identification, development and launch of strategic growth programs across four primary US businesses. Also responsible for US marketing operations overseeing $52M budget for team of 135+ marketers. Member of the US Marketing Senior Leadership Team charged with driving marketing transformation and development of new capabilities.
May 2017 - Apr 2019
Vp, Market Insight & Strategy - Global Innovation
Designed a customer-centric process for developing new products, services and business models across the US and International businesses. Built and led the organization’s first user-centered design team that applied tools such as ethnographic research, journey mapping, foresight and rapid prototyping to uncover deep insights for identifying new strategic growth opportunities, defining new programs and product roadmaps, and driving improvements in customer experience.
Sep 2011 - Nov 2016
Senior Director, Marketing - Global Innovation & New Products
Alcon (Formerly Ciba Vision, A Division Of Novartis)
Drove the global identification and quantification of new business opportunities as contribution towards $500+ million growth in portfolio valuation. Led a cross-functional innovation team focused on foundational research and new concept generation to develop a pipeline of products for transition into full commercial development.
Feb 2009 - Aug 2011
Director, Global Marketing
Alcon (Formerly Ciba Vision, A Division Of Novartis)
Developed and led the execution of global brand strategies, new product launches and growth-focused programs in a $650+ million franchise of contact lens products. Member of a cross-functional global team that guided and managed market localization, set best-in-class practices and provided thought leadership to the Executive Committee.
Apr 2007 - Feb 2009
Sr. Associate Director, Us Marketing
Overall management of a leading OTC consumer brand and the largest sales contributor to the division. Led market research and detailed analytics to define a holistic brand strategy that drove top line and bottom line dollar growth in excess of 10%. Member of both the US Management Committee that guided local market activities and the Global Brand Marketing Team that developed brand communication strategies and guidelines.
2005 - Apr 2007
Regional Category Leader, International Marketing
Led and directed strategic business and consumer marketing initiatives across Latin America, Africa, Asia, Japan and Australia. Responsible for improving multi-category product performance by identifying, valuing and championing key opportunities that drove financial objectives. Member of the Leadership Team that oversaw all markets and programs.
2004 - 2006
~2 yrs
Brand Manager, Us Marketing
Managed key marketing activities for an OTC consumer brand within a cross-functional team. Included advertising, pricing, promotions, demand/inventory management, market research and brand/category analyses. Increased sales and profit through strategies that drove consumption and reduced costs.
2003 - 2004
~1 yr
Senior Product Manager, Global Rx-To-Otc Switch & Technology Search
Project leader and commercial development representative on global Rx-OTC switch programs and new technologies. Led global cross-functional teams to analyze internal and external new product opportunities and develop strategic plans for product commercialization.
2000 - 2003
~3 yrs
Global Project & Innovation Manager
Managed multi-functional global teams and budgets for new business development projects. Faciliated the completion of specific project phases and milestones, including due diligence, scoping and risk analyses. Led routine project activities such as team meetings, conflict resolution and decision making to ensure completion of project goals.
1998 - 2000
~2 yrs
3 education records
Tim Mcknight education
Master Of Science (Ms), Business Management
Stevens Institute Of Technology
Education record
Altmba
Bachelor Of Science (Bs), Natural Sciences / Biology
Muhlenberg College
FAQ
Frequently asked questions about Tim Mcknight
Quick answers generated from the profile data available on this page.
What company does Tim Mcknight work for?
Tim Mcknight works for MetLife.
What is Tim Mcknight's role at MetLife?
Tim Mcknight is listed as VP, Head of Customer Solutions & Strategic Operations at MetLife.
What is Tim Mcknight's email address?
AeroLeads has found 1 work email signal at @metlife.com for Tim Mcknight at MetLife.
What is Tim Mcknight's phone number?
AeroLeads has found 6 phone signal(s) with area code 720, 303, 215, 860 for Tim Mcknight at MetLife.
Where is Tim Mcknight based?
Tim Mcknight is based in Greater Philadelphia, United States while working with MetLife.
What companies has Tim Mcknight worked for?
Tim Mcknight has worked for Metlife, Cigna, Alcon (Formerly Ciba Vision, A Division Of Novartis), Boehringer-Ingelheim Pharmaceuticals, Inc., and Pfizer Consumer Healthcare.
How can I contact Tim Mcknight?
You can use AeroLeads to view verified contact signals for Tim Mcknight at MetLife, including work email, phone, and LinkedIn data when available.
What schools did Tim Mcknight attend?
Tim Mcknight holds Master Of Science (Ms), Business Management from Stevens Institute Of Technology.
What skills is Tim Mcknight known for?
Tim Mcknight is listed with skills including Cross Functional Team Leadership, Product Development, Strategy, Marketing Management, Product Launch, Global Marketing, Competitive Analysis, and New Business Development.
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