Troels Nielsen Email & Phone Number

Copenhagen, Dk

Ballerup Municipality, Capital Region Of Denmark, Denmark

• Product Owner for a data development team based in Poland, responsible for the analysis, specification, development and launch of new domains within advanced search, dashboards, and reports as part of a larger platform with both internal and external customers.• Drive roadmap development, define goals, prioritize backlog, and set clear priorities to ensure alignment with business objectives.• Work closely together with architects, data engineers, developers, testers, UX designers, business people, internal teams and customers.• Collaboration across all development teams and stakeholders in a larger agile setup.• Focus on delivering customer-centric solutions that align with both customer requirements and business needs.• Use Scrum and run two-week sprints, agile methods, and tools such as Azure DevOps, Power BI and Mural to manage project and progress, ensure continuous improvement, and meet deadlines.

Copenhagen, Capital Region, Denmark

• 𝗖𝗿𝗼𝘀𝘀-𝗙𝘂𝗻𝗰𝘁𝗶𝗼𝗻𝗮𝗹 𝗟𝗲𝗮𝗱𝗲𝗿𝘀𝗵𝗶𝗽: Directed multiple cross-functional teams across platform, onboarding, self-service, and reporting initiatives, leading to notable growth in customer engagement and revenue.• 𝗗𝗮𝘁𝗮-𝗗𝗿𝗶𝘃𝗲𝗻 𝗔𝗴𝗶𝗹𝗲 𝗠𝗲𝘁𝗵𝗼𝗱𝗼𝗹𝗼𝗴𝘆: Leveraged Scrum and Kanban to facilitate continuous discovery and development cycles. Made strategic and operational decisions based on both quantitative insights (usage analysis, surveys) and qualitative feedback (customer conversations).• 𝗦𝘁𝗿𝗮𝘁𝗲𝗴𝗶𝗰 𝗩𝗶𝘀𝗶𝗼𝗻 𝗮𝗻𝗱 𝗥𝗼𝗮𝗱𝗺𝗮𝗽: Defined and communicated the vision and objectives, developed compelling business cases, and prioritized the backlog to align with key stakeholder needs. Managed cross-departmental collaboration, delivery oversight, rollout, and launch coordination while providing third-level support and community engagement.• 𝗖𝘂𝘀𝘁𝗼𝗺𝗶𝘇𝗮𝗯𝗹𝗲 𝗗𝗮𝘀𝗵𝗯𝗼𝗮𝗿𝗱 𝗘𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲: Spearheaded the development and launch of a customizable dashboard, now among the most-used features within Siteimprove. Consistent optimization led to increased engagement, customer satisfaction, and sales, supporting a unified platform strategy to seamlessly integrate various products.• 𝗡𝗲𝘄 𝗥𝗲𝗽𝗼𝗿𝘁𝗶𝗻𝗴 𝗘𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲: Discovered, developed, and launched a unified reporting experience, aligning with the strategic initiative to integrate platform features and phase out legacy systems. Ongoing enhancements have further driven engagement and customer satisfaction.• 𝗧𝗼𝗼𝗹𝗯𝗼𝘅: Jira, Pendo, Google Analytics, Siteimprove Analytics, Power BI, Confluence, Miro, Calendly, Dovetail, Snagit, Figma, LaunchDarkly, SQL, Salesforce, Datadog, Slack, Gong.

Copenhagen, Capital Region, Denmark

• Product Owner for Platform and cross-product features• Delivering next generation platform products within areas of Content Quality, Accessibility, SEO, Analytics, uptime monitoring and Policy. • Leading migration from a legacy platform to a new platform

Copenhagen, Capital Region, Denmark

• Acting as Product Owner• Leading software platform deliveries• Customer and sales support• Building up a customer support function• Software development: C#/.NET, CSS, HTML, SQL

Copenhagen, Capital Region, Denmark

• Product support, quality assurance, IT-support, product and crawler configurations and software development• Developed a spelling service• Developed an internal tooling platform to improve and speed up the quality review tasks related to each website crawl• Software development: C#/.NET, CSS, HTML, SQL

Development of object-oriented Content Management System (CMS) in ASP.NET/C# targeted at small and medium-sized enterprises.

Analysis of data collection methods. In particular analysis and development of Internet-based control methods for extracting and collecting data. Methods based on web crawler and search engine technology.

Object-oriented solution in ASP.NET/C# targeted at the graphic industry.

Warehouse maintenance, packaging, order expedition, shipping, programming of electronic instruments, quality inspection and production of industrial temperature sensors.

Msc In Business Administration And Computer Science [Cand.Merc.(Dat.)]

Courses: • Advanced Databases • Business Development • Enterprise Architecture (EA) • IS/IT For Strategic Management • Philosophy.

Exchange Student

Courses: • Enterprise Resource Planning (ERP) • Engineering and Deployment of Software Products • Social Entrepreneurship • Spirituality &.

Guest Student

Courses: • Advanced Object-oriented Programming

Bsc In Business Administration And Computer Science [Ha(Dat.)]

Courses: • Business Economics, Marketing and Statistics • Business Political and Social Science • Computer Science • Information.

Multimedia Designer [Multimediedesigner]

Courses: • Multimedia Design and Interactivity • Market Communication and Strategy Development • Communication and Media Sociology •.

Private