Customer Service Representative
Current
Apr 2024 - Present
AeroLeads people directory · profile
Ngon Nguyen Trong Email & Phone Number
Customer Service Associate
at
One IBC Group
LinkedIn matched
✓ Verified August 2026
3 data sources
Profile completeness 86%
Current company
Role
Customer Service Associate
Location
Ho Chi Minh City, Vietnam, Viet Nam
Who is Ngon Nguyen Trong? Overview
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Quick answer
Ngon Nguyen Trong is listed as Customer Service Associate at One IBC Group, based in Ho Chi Minh City, Vietnam, Viet Nam. AeroLeads shows a matched LinkedIn profile for Ngon Nguyen Trong.
Ngon Nguyen Trong previously worked as Customer Service Representative at One Ibc Group and Translator & Customer Services at Digital Age Dental Laboratories Vietnam. Ngon Nguyen Trong holds Bachelor'S Degree, English Language And Literature/Letters from Van Lang University.
Company email context
Email format at One IBC Group
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One IBC Group
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Profile bio
About Ngon Nguyen Trong
Enthusiastic, independent, and with a touch of humor - these are qualities attributed to me by my previous supervisor. I'm grateful for this assessment as it has helped me recognize my strengths and areas for improvement. The concept of the American dream, particularly the can-do spirit, resonates with me. It reminds me that I can accomplish anything through determination and effort, contributing to a strong sense of self-awareness and purpose in both personal and professional aspects of my life.
Current workplace
Ngon Nguyen Trong's current company
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4 roles
Ngon Nguyen Trong work experience
A career timeline built from the work history available for this profile.
Translator & Customer Services
Translated orders from English to Vietnamese and facilitated communication between English-speaking customers and Vietnamese-speaking technicians.Supported technicians in understanding customer needs, ensuring accurate interpretation of requirements.Monitored and managed the status of all cases before production, ensuring adherence to quality standards.Communicated promptly with customers via email, addressing issues, concerns, and providing immediate updates.Effectively handled customer complaints, following standard procedures and processes to find and implement suitable solutions.Collaborated with other departments to make necessary corrections based on customer demand.Managed and coordinated shipment arrangements in accordance with customer preferences.Conducted daily checks on the status of all cases within the department to maintain smooth workflow.
Mar 2021 - Jun 2023
Digital Content Editor
Generated creative ideas for content on the YouTube channel, contributing to the overall content strategy.Produced engaging video clips and designed accompanying images to enhance visual appeal.Participated in brainstorming sessions and contributed innovative ideas to meet client briefs.Authored proposals and developed scenarios for TV commercials (TVC), viral clips, and reportage.Provided support during the pre-production process, ensuring smooth project initiation.Monitored the filming process, ensuring alignment with creative vision, and actively participated in post-production activities.
Mar 2019 - Aug 2019
Human Resources Intern
Navajo Vietnam
Jul 2018 - Sep 2018
1 education record
Ngon Nguyen Trong education
-
Van Lang University
FAQ
Frequently asked questions about Ngon Nguyen Trong
Quick answers generated from the profile data available on this page.
What company does Ngon Nguyen Trong work for?
Ngon Nguyen Trong works for One IBC Group.
What is Ngon Nguyen Trong's role at One IBC Group?
Ngon Nguyen Trong is listed as Customer Service Associate at One IBC Group.
Where is Ngon Nguyen Trong based?
Ngon Nguyen Trong is based in Ho Chi Minh City, Vietnam, Viet Nam while working with One IBC Group.
What companies has Ngon Nguyen Trong worked for?
Ngon Nguyen Trong has worked for One Ibc Group, Digital Age Dental Laboratories Vietnam, Dien Quan Media & Entertainment, and Navajo Vietnam.
How can I contact Ngon Nguyen Trong?
You can use AeroLeads to view verified contact signals for Ngon Nguyen Trong at One IBC Group, including work email, phone, and LinkedIn data when available.
What schools did Ngon Nguyen Trong attend?
Ngon Nguyen Trong holds Bachelor'S Degree, English Language And Literature/Letters from Van Lang University.
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