Enthusiastic, independent, and with a touch of humor - these are qualities attributed to me by my previous supervisor. I'm grateful for this assessment as it has helped me recognize my strengths and areas for improvement. The concept of the American dream, particularly the can-do spirit, resonates with me. It reminds me that I can accomplish anything through determination and effort, contributing to a strong sense of self-awareness and purpose in both personal and professional aspects of my life.
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Customer Service RepresentativeOne Ibc Group Apr 2024 - PresentHo Chi Minh City, Vietnam -
Translator & Customer ServicesDigital Age Dental Laboratories Vietnam Mar 2021 - Jun 2023Binh Duong, VietnamTranslated orders from English to Vietnamese and facilitated communication between English-speaking customers and Vietnamese-speaking technicians.Supported technicians in understanding customer needs, ensuring accurate interpretation of requirements.Monitored and managed the status of all cases before production, ensuring adherence to quality standards.Communicated promptly with customers via email, addressing issues, concerns, and providing immediate updates.Effectively handled customer complaints, following standard procedures and processes to find and implement suitable solutions.Collaborated with other departments to make necessary corrections based on customer demand.Managed and coordinated shipment arrangements in accordance with customer preferences.Conducted daily checks on the status of all cases within the department to maintain smooth workflow. -
Digital Content EditorDien Quan Media & Entertainment Mar 2019 - Aug 2019Ho Chi Minh City, VietnamGenerated creative ideas for content on the YouTube channel, contributing to the overall content strategy.Produced engaging video clips and designed accompanying images to enhance visual appeal.Participated in brainstorming sessions and contributed innovative ideas to meet client briefs.Authored proposals and developed scenarios for TV commercials (TVC), viral clips, and reportage.Provided support during the pre-production process, ensuring smooth project initiation.Monitored the filming process, ensuring alignment with creative vision, and actively participated in post-production activities. -
Human Resources InternNavajo Vietnam Jul 2018 - Sep 2018Ho Chi Minh City, Vietnam
Ngon Nguyen Trong Education Details
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Van Lang UniversityEnglish Language And Literature/Letters
Frequently Asked Questions about Ngon Nguyen Trong
What company does Ngon Nguyen Trong work for?
Ngon Nguyen Trong works for One Ibc Group
What is Ngon Nguyen Trong's role at the current company?
Ngon Nguyen Trong's current role is Customer Service Associate.
What schools did Ngon Nguyen Trong attend?
Ngon Nguyen Trong attended Van Lang University.
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