William Trottier Email & Phone Number

Systems Administrator excelling in a fast working environment while providing exceptional customer service to both internal and external relationships. Skills:People• Develops strong bonds with customers and team members allowing for quick responses to issues and synergies between teams• Able to work with a team or on my own as is needed in a fast pace working environment• Train new and existing team members or users on documentation and processesTechnical• Strong problem solving skills and an ability to develop innovative technical solutions • Technical documentation that can be understood by end users without technical understanding.• Skilled in Windows and Mac OS X• Proficient in Linux• Comfortable in Command line, Terminal and Bash• Creating and managing VM's locally and in VSphere• Procure and organise equipment for timely deployment • Ensure that proper policies and procedures are being followed and any deviations are corrected and resolved promptly• Network configuration• Antivirus configuration and remediationPersonal:• Reliable• Goal-oriented• Always willing to learn• Quickly process new information• Able to handle stressful environments• Excellent written and verbal communication skills

Listed skills include Servers, Windows, Linux, Troubleshooting, and 20 others.

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  Grossmont College

  Computer Science