Troy Sutherland Email & Phone Number

Perth, Wa, Au

Perth, Western Australia, Australia

Perth, Western Australia, Australia

Perth, Western Australia, Australia

Roy Hill is a USD$10 billion iron ore mining operation whose majority owner is Hancock Prospecting with a 70 per cent ownership stake. It produces 55 million tonnes of ore per annum and has directly and indirectly employed over 50,000 staff across Australia.KEY ACHIEVEMENTS• Promoted twice due to exceptional achievements and results, including to Manager of Technology Portfolio and Programme's in charge of all technology projects across the organisation.• Delivered key strategic portfolio projects, including a three-year security programme, work force mobilisation, corporate applications programme, and others.• Generated anticipated savings in excess of $3 million per annum for the mobilisation programme, and generated expected savings exceeding $1 million per annum on technology infrastructure, facilities and services.• Reduced an average of 15-20 manual errors per week to zero through automation, and decreased turnaround times.• Received personal commendation from the General Manager for programme management technique, namely the ability to adapt, execute and provide continuity to the programme quickly and effectively.KEY RESPONSIBILITIES• Accountable for the delivery of all technology programmes, projects, resources, and delivery outcomes, from concept to post warranty.• Manage, plan and report on agreed programme or project financials, schedules, and scope.• Provide structure and guidance to project resources on delivery, vendor selection, agreements and procurement of products and services.• Ensure alignment of project dependencies to enable the achievement of programme outcomes.• Guide with delivery approaches such as Waterfall and Agile.• Setup and management of the Technology PMO in operations.• Input and delivery of Strategic Papers for Technology Delivery, Mobility, Security, Application and Cloud.• Successful delivery and transition to support Site Access Control systems, Train Control, Tetra Radio and HSE systems.

Western Australia, Australia

Perth, Western Australia, Australia

Ignia is a customer experience and business technology consulting company. The company generated $12 million in revenue in 2016 and was acquired by Insight that year. KEY ACHIEVEMENTS• Set up all project management practices, processes and procedures, especially the engagement and proposal process, including more accurate project estimation and controls.• Set up and adopted Microsoft Project Server to improve visibility and control of the project portfolio.• Headed project process improvements in change control and the set up of standardised templates.• Produced a standard support agreement for support services.KEY RESPONSIBILITIES• Responsible for service delivery, change management, project management and business consulting in and around Microsoft technologies.• Provide consulting services during the business case development, requirements, planning, design, and implementation of solutions.• Recommend optimal solutions, best practices, and process improvements.• Estimate effort and delivery time frames.• Presales support.• Aid Engagement Managers, attending client meetings, presentations and providing input into tender responses.• Research and present relevant case studies around similar situations, preparing the scope for engagements.• Actively participate in and give presentations at local technical forums, involving Microsoft and their wider community.• Mentor and guide team member capability to improve skills and performance.• Records Management, SharePoint, Sitecore, Email Campaign Manager.

Perth, Western Australia, Australia

Rio Tinto is the world’s second largest metals and mining corporation, generating US$43 billion in revenue in 2019 and employing over 47,000 people across the globe.KEY ACHIEVEMENTS• Led an $80-plus million portfolio, whilst implementing an outsourced managed service model for testing across all IS&T application delivery projects, thereby achieving significant cost reductions.• Key Projects and systems: SAP systems integrations, Configuration Management, Documentum, TIBCO, ETG and Rail Systems, Geoscience Telemetry systems, IVMS, Ore Tracking, CCLAS Ports Upgrade.• Generated cost reduction schemes that saved over $1 million per month with the Argyle Diamond Mine Migration Programme.• Attained $200k cost savings per annum by migrating several legacy applications for Argyle Diamond mine to cloud with decommission of redundant systems. • Achieved annual cost benefits of $2 million through the introduction of an inventory management system.• Successfully implemented an Outsourced Managed Service Model for testing across all IS&T Applications Delivery projects with significant cost reductions.• Executed a consistent and effective TIBCO integration service for projects.• Managed over 50 project resources within the IS&T Applications Delivery Team.KEY RESPONSIBILITIES• Delivery of a large portfolio of projects across all IS&T customers within agreed budget and time constraints.• Collaborate with senior stakeholders and customers.• Management of over 50 project resources within the IS&T Applications Delivery team.• Advise and refine the application delivery methods and standards for Rio Tinto in conjunction with peers.• Assess business requirements and provide high level cost estimations for application projects.• Liaise and collaborate with other areas of IS&T such as IS&T Infrastructure, PMO and Information Security.• Develop strong and sustainable business relationships.• Develop a Project Scheduling standard.

Perth, Western Australia, Australia

Key Achievements:• Presided over the Australia Post (AP) Retail WA/SA and NT Strategy and Network Plan of current and future requirements for the Commercial Division. • Oversaw all refurbishment plans (over 80 postal outlets, the relocation of 20 postal outlets, and the installation of network managed CCTV systems across retail and commercial buildings).• Spearheaded the implementation of National and Regional Programmes, including IT upgrades, infrastructure, and solution changes.• Achieved an increased Compliancy Standard from 15 per cent to 75 per cent within the space of two years whilst delivering two major IT rollouts.• Performed a wide range of management duties, from coordinating with various corporations and public bodies regarding network plans to ensuring the timely renewal of retail site leases. Key Accountabilities: • Develop and manage the Australia Post (AP) Retail WA/SA and NT Strategy and Network Plan of current and future requirements for Commercial Division.• Develop business cases to support the implementation of the AP Retail Network Plan.• Management of the 1, 3 and 5 yearly Capital and OPex plans for the region including IT and construction cost estimations.• Manage the implementation of National and Regional Programmes, including IT upgrades, infrastructure and solution changes.• Collaborate with Mail & Network Division, Corporate Real Estate and Corporate Public Affairs in developing the Australia Post WA/SA & NT Retail Network Plans.• Project manage all retail outlet change including refits, relocations new outlets or IT system changes.• Analyse and interpret statistical data relating to population growth projections, residential development, demographics and other related data to propose network changes.• Represent Retail WA, SA, and NT at national forums involved in network planning and optimisation.

Perth, Western Australia, Australia

Key Accountabilities:• Project manage all IT infrastructure and application requirements in refits and relocations of postal outlets.• Develop project plans for the national rollout of IT infrastructure requirements and system changes.• Follow the SDLC process for implementation of all applications.• Plan, manage and control the User Acceptance Testing (UAT) Phase of the National Services Desk Implementation.• Resolve Software and Hardware failures through WA.• Provide IT customer support to WA.• Assist with maintaining IT systems and software.

Diploma, Business

Bachelor Of Science